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FloryDay Complaints & Reviews

Floryday — unable to make contact to return two items

I ordered two dresses, which I'm trying to return. I tried every way possible to fill out the online form and was never able to submit it. My order date was 2019-04-26 and I received the items 2019-05-13. I was disappointed in the material and appearance of both dresses, as they looked...

Clothing, Shoes & Acc  · May 14, 2019

Floryday — order not received

I sill have not received the order that I placed on April 4, 2019 for two dresses. After several communications about this matters the representatives and managers at Floryday issued me a full refund via my PayPal account and have authorized me to keep the merchandise whenever it arrives. I...

Clothing, Shoes & Acc  · May 10, 2019

[Resolved] Floryday — unresponsive customer care

Hi, I have been trying to return a dress for the last week but have still been unable to do so. I have received one response, but have been unable to follow up with the instructions provided in the response as I can no longer sign in to the website. I tried contacting customer care but...

Clothing, Shoes & Acc  · May 08, 2019

[Resolved] Floryday — clothing order # [protected] and # [protected]

I placed two orders from this company on February 17, 2019. It took over a month to receive the clothing - and the quality of the items was very substandard. I asked for a refund. I never got it. The company told me that if I changed my reviews to 5 stars that they would refund me. I...

Clothing, Shoes & Acc  · May 06, 2019

[Resolved] Floryday — unable to return dress/ contact floryday

The dress I had ordered - for which I paid £50 - was sent to me in the wrong size and looks nothing like the advertisement. I am now trying to return it but the online returns form does not work, so I do not have an address/ instructions on how to return the item. I have also written to...

Clothing, Shoes & Acc  · May 03, 2019

[Resolved] Floryday — I want to return 4 items all poor quality, tried chat, no english instructions

I want to return order [protected], chat agent gave me a web site to fill out a form, no form, finally got a form and it won't submit when you click submit. How do I return the product for a refund? Please send me an address to return items and a form if needed!! I ordered 3 pair of shoes and...

Clothing, Shoes & Acc  · May 02, 2019

[Resolved] FloryDay.com — merchandise not received

My order, #[protected] was place April 9, 2019 and I haven't received it yet. The order was for 2 dresses, a black floral, and a green A-line, I continue to get the runaround regarding this! The email that I sent was returned in Chinese. I received shipment notification on April 12, 2019 with...

Clothing, Shoes & Acc  · May 01, 2019

[Resolved] Floryday — dress ordered was never received

We ordered a dress on 4/2/19, order #[protected] and we have not received it yet! We have tried tracking it but the tracking number doesn't go anywhere it only states it shipped out on 4/4/19. It doesn't give how it is being shipped such as UPS, FedEx or postal service. There is no phone...

2 comments Clothing, Shoes & Acc  · May 01, 2019

[Resolved] Floryday — return policy

Customer order [protected] I am getting a complete run around by this company. 3/4 sleeve shift dress item # [protected] is of inferior fabric. I have been trying for a week to get a return authorization number and an address as to where to return it. If this doesn't get taken care of I will...

1 comments Clothing, Shoes & Acc  · Apr 29, 2019

[Resolved] Floryday — purchased a dress, want to return

Dress order number is [protected], solid half sleeve, knee length, sheath dress, ([protected]), color is pink and size medium. Want to return, need correct return information, a return slip if needed, most reputable companies make it easy to return. Since you have a deadline for returns I...

Clothing, Shoes & Acc  · Apr 23, 2019

[Resolved] Floryday — blouses

Ordered 3/19. Two blouses. On website they furnish a tracking number, but USPS states they are waiting for package to be picked up. Ships from China. It is 4/19/2019 and blouses never shipped from China and Floryday tells me to go to the tracking number on 3/26/19 waiting to be picked up...

Clothing, Shoes & Acc  · Apr 19, 2019

[Resolved] Floryday — duplicate orders unable to reach them they say this is not a return address the telephone number is in hong konk

I have filled out order forms to cancel these orders; they say check my spam box within 24 hours. I am concerned this is a scam. I ordered from a site on instagram. The order states this is an auto-generated email. Please do not reply they state their chat representatives do not have...

Clothing, Shoes & Acc  · Apr 16, 2019

[Resolved] Floryday — how can I track my order?

I placed an order on April 2nd and I have the tracking number, but have not been provided with the shipping company and am unable to track my items. Can someone immediately provide me with the tracking company so I can check in on the progress of my order? The order numbers are: [protected] and...

Online Surveys  · Apr 12, 2019

[Resolved] Floryday — I want my money back!

Bought a dress from floryday, came and was to big so wanted to return. Came with no return paperwork, so emailed and haven't received anything back. Days have passed now and it's too late to receive a refund by the company as they don't accept returns after 14 days. I'm...

6 comments Clothing, Shoes & Acc  · Apr 12, 2019

[Resolved] Floryday — dress

FlorydayI recently received a dress and after several days deliberation I decided to keep the dress and subsequently ironed it yesterday. Whilst ironing I discovered a hole in the seem roughly 6 inches long. I have destroyed the packaging so cannot return it, and I like the dress and bought it for...

Clothing, Shoes & Acc  · Apr 08, 2019

[Resolved] Floryday — 5063 bergen norway

I happend to ordre the 15th of last month a dress which also is paid for!, where you promissed delivery within 10-15 days. I have complained earlier and reveived informations that my ordre had left China, but I am not able to find the order number which you sent me. We are close to four...

Online Shopping  · Apr 08, 2019

[Resolved] Floryday — unable to obtain return merchandise authorization...

RE: Order #[protected] - I have made repeated attempts to get a Return Merchandise Authorization from Floryday. I have a dress that I want to return that I ordered on March 18, 2019. As of April 7, 2019 I have gotten no R.M.A. Floryday says that they have several return warehouses around the...

Clothing, Shoes & Acc  · Apr 07, 2019

[Resolved] Floryday — the shirt I ordered on 03/03/19 has not arrived.

I ordered a shirt on 03/03/19 and has not arrived yet. The order # is [protected] and the tracking # is LT415183306CN. The company stated it was shipped on 03/05/19 but it has not arrived. I would like a refund or to find the shirt if possible. I also had asked the company on the same day to...

Clothing, Shoes & Acc  · Apr 05, 2019

[Resolved] Floryday — misleading website

Fortunately I did not order from this company because I could see from their adverts they had exactly the same clothes as the other sites, i.e. Wish.com but about three times the price. For example an identical coat on Floryday was 40GBP incl shipping but 15GBP on Wish. I know you get what...

Clothing, Shoes & Acc  · Mar 20, 2019

[Resolved] Floryday — how to get information regarding returns form

I have spent hours trying to locate this company, either online, via customer services, telephone etc to return an order. I appear to being given every line of ignoring my return request and request of information. I want to return 2 dresses and keep being asked for the order number. The...

Online Shopping  · Mar 16, 2019

[Resolved] Floryday — kvitto på betalning

You have drawn 920 Swedish kronor from my account, but I have not received a receipt for my order. Where is my order ??? There is nowhere, but money has been withdrawn from my account. The withdrahl si made from my account the 1/3-19 . If you whant I can send the number of my account so you...

Clothing, Shoes & Acc  · Mar 12, 2019

[Resolved] Floryday — non delivery

I was informed on 27/2/19 that my order was on the way, order number [protected]. I was also given a tracking number which was a waste of time tracking number JJD0002219701858505. I am still waiting for this order. I wanted this item to take on holiday with me. I will now not be able to do...

1 comments Washing Machines  · Mar 12, 2019

[Resolved] Floryday — clothing order # [protected] and # [protected]

On Feb. 17, 2019, I ordered over $100 worth of merchandise from floryday. To date, I have received nothing, and it is March 10th. I was given two tracking numbers that turned out to be fraudulent. BUYER BEWARE. THIS BUSINESS IS A SCAM! I have filed a dispute with my credit card company. I...

Clothing, Shoes & Acc  · Mar 10, 2019

[Resolved] Floryday — sweater

NOT WHAT I WAS EXPECTING! Order Number [protected] Draped Neckline Solid loose regular shift sweaters ([protected]) Yellow. Quantity 2 $29.98, Shipping $15.99 It wasn't a sweater. It's a textured light polyester t-shirt. I also did not like the armhole seam location. I need to return them for a...

Clothing, Shoes & Acc  · Mar 05, 2019

[Resolved] Floryday — clothing

FlorydayPlease have a look at the pictures. It speaks for itself The dress I received is not what was advertised The neckline and hemline is completely different to dress advertised. As well as the fabric. Oh my gosh I have been scamned. And I cannot send it back because it will cos me shipping...

Clothing, Shoes & Acc  · Mar 04, 2019

[Resolved] Floryday — order no: [protected]

I received the order of a Solid WrapCap Sleeve Knee Length Sheath Dress ([protected]) colour Grey Size:L today. The item was far too small and appears to be much smaller than stated as a Large . Also the quality was very poor. It cannot be worn as hoped and I would like to return it...

Clothing, Shoes & Acc  · Feb 21, 2019

Floryday — merchandise not received

Dear Sir, On Jan, 19, 2019- I placed an order with your company and have not received my order as of yet. Of course my Credit Card was charged the amount of $160.94. Items ordered - #[protected], #[protected], #[protected], #[protected]. Order number- [protected] Tracking number -...

Clothing, Shoes & Acc  · Feb 20, 2019

[Resolved] Floryday — no customer service

I have wasted hours trying to get a return address from this company. They do not get back to me. The items are cheap and ugly. They are in China and are cheats!! I have tried every possible connection to return the three items I have. If I send them to the address I found in London, England, I...

Clothing, Shoes & Acc  · Feb 19, 2019

[Resolved] Floryday — unethical behaviour - beware of the scam!!!

I received goods from this company which in terms of quality were good. However I needed to return 2 items as they did not fit properly. The parcel as is normal practice did not contain any details of a return address or any contact details whatsoever ! Subsequently I visited the Floryday...

Clothing, Shoes & Acc  · Feb 18, 2019

[Resolved] Floryday — non delivery and no record of order

Ordered floral wrap 3/4 sleeve dress £45.33 which inc VAT and applied discount of 5% Paid via Pay pal to ZCHOLDINGHK Transaction 7T77784168V932942H Invoice [protected] When I tried to track item my Floryday account has no record of order Still not received as of 13.2.19 Please contact...

1 comments Clothing, Shoes & Acc  · Feb 13, 2019

[Resolved] www.floryday.com — I wish to return items and can't find any address to send them back to.

I ordered two items from floryday and they are not suitable and very badly made. I wish to send them back but cannot find any address to send them back to. They say to contact them within 14 days and they will give an address by email. I rang a number in London Regent Street but the...

Clothing, Shoes & Acc  · Feb 05, 2019

[Resolved] Floryday — two blouses.

They have agreed to refund my money. So this problem has been corrected. The computer just told me my info msg is too short and no one would notice until I made it longer. Original problem, 2 blouses...neither fit. and the 4X was smaller than the 3X. I thought I checked the size chart but...

Clothing, Shoes & Acc  · Feb 03, 2019

[Resolved] Floryday — two blouses.

How is it that a 4X is smaller than a 3X and the 3X is nowhere near a 3X in all of my other clothing. I just received them one week ago and now I cant find the invoice. I cant even find the same pictures on line anymore. This is a horrible company with false info and false sizing. Stay...

1 comments Clothing, Shoes & Acc  · Feb 02, 2019

[Resolved] Floryday — floryday.com

This is a scam site. Beware! I ordered two coats and the money was taken immediately. The goods have never arrived and all emails to their forum have gone unanswered, although I have provided them with all the information and order number they tequested. They have no contact phone number...

Clothing, Shoes & Acc  · Jan 28, 2019

[Resolved] Floryday — the dress that I received did not even resemble the picture and was inappropriate for my event.

I received my dress in a timely manner, but it was not at all what I was expected. I would like to return the dress, but the website does not recognize my password. I tried to set a new password and was told that I would receive an email with instructions, but never did. I tried several...

Clothing, Shoes & Acc  · Jan 24, 2019

[Resolved] Floryday — faulty item, colours do not match, armholes so large that underwear would show. order number [protected]

Emailedtheir complaint form on 14 January 2019. Received reply stating I would be contacted by email within 24 hours, 72 hours later still no reply. This company should be barred from trading in the UK because of their disgusting unethical treatment of customers. I will be contacting...

Clothing, Shoes & Acc  · Jan 17, 2019

[Resolved] Floryday — item 5356658 red

Have sent numerous emails to FloryDay regarding the above item. It was purchased as a Christmas present for me, by a dear friend of mine. It was not delivered to her in Cornwall until after Christmas and she duly sent it on by post. Unfortunately, despite being a Medium, it is far too...

Clothing, Shoes & Acc  · Jan 16, 2019

[Resolved] Floryday — return process

FlorydayThe dress I ordered is nothing like the dress that is pictured on your website. I know you get what you pay for, but this is unacceptable. There is no invoice included in the package, only a packing list with an email that doesn't work. The order number is [protected]. If I do not receive a...

Leechburg Clothing, Shoes & Acc  · Jan 04, 2019

[Resolved] Floryday — clothing

On the 20.12/18 I purchased from floryday a dress order no [protected] and still have not received it and have been unable to track my order to find out where my order is. I paid for the garment on the 20.12/18. Can you please tell me why I have not received it yet and why I am unable to track...

Clothing, Shoes & Acc  · Dec 31, 2018

Floryday — red sequin dress - [protected]

To Customer Services Received this dress long after the expected delivery date, unfortunately the quality is poor and I wish to return, I am now wishing that I looked at these reviews before ordering, there are no return details, or any paperwork to aid returns, however, you seem to have...

1 comments Other  · Dec 30, 2018