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FlightNetwork.com
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1.3 2 Reviews 202 Complaints
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FlightNetwork.com Complaints 202

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O
5:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FlightNetwork.com unauthorized charge

5th of March, 11 pm I try to buy a vacation for my mother's Birthday. We found a deal on http://www.flightnetwork.com The price on vacation was around 550 online, we try to buy vacation for 11-19 March for mother's Birthday. But after I push "submit" it was change to 785. Instead 11 of March it was a flight in the morning (few hours away). I did pay Master Card. Both (Master Card and Flight Network) asking me for a screen shoot from my booking-but I am not a "computer person" and I never thought that I need to do a screen shoot from every step of my booking in a order to prove what I doing. The name on Vacation is different (it is my mother's name) from name on Credit Card (my name). I bought vacation before for my friends (48 hours prior departure) and Travel Company always call me to confirm. This is what they say on a web site
http://www.flightnetwork.com/pages/faq. htm#12
"In order to ensure delivery of your tickets prior to your departure, we cannot accept bookings for travel within 3 business days of your departure date via the internet. For last minute booking please call our call centre"
But I got a wrong price, wrong day and 7 hours prior departure vacation what I never use. I called Master Card right away and asked to stop payment. They didn't pay Flight Network-but SunWing Vacation charge me instead. It is a fraud, unauthorized transaction, unfair business and totally inappropriate situation from "2nd largest company" in Canada

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K
8:54 pm EDT
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FlightNetwork.com appalling service

Flight Network's service is appalling. When I booked a ticket on their website I was double charged (they made 2 bookings on the same flight in the same name, and there is no way I made a mistake in going thru the booking process). When I called their 24/7 help number, I was kept on hold for a total of 1 1/2 hours on a long distance call from Malaysia. I didn't matter what time of the day or night I called. I sent emails, no reply. I still am trying to get thru to them and am now afraid I will in fact be double charged for the flight (more than USD 1100 extrat charge). It's disgraceful. Do they actually have anyone servicing their call lines?

Read full review of FlightNetwork.com and 28 comments
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S
S
Stuart Paine
Folkestone, GB
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Feb 07, 2024 8:36 am EST

I paid £129 for flight tickets and never got them

I want my money back now

H
H
howard50
COTE SAINT LUC, CA
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Jun 18, 2023 4:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Booked flight # TS411 May 25/2023 from Toronto- Montreal for 2 people.

Unable to cancel and/or change above flight. Spent 2 1/2 days trying to do so both online and by telephone.

unable to cancel flight either by telephone or online

Booking # KBCPJT Order # M9SLC0 DATE OF FLIGHT JUNE 12/2023

S
S
shameem pangat
US
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Jun 18, 2023 1:11 am EDT
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took the money for the ticket and ticket not yet issued

Refund also not received

M
M
Muhammad Bin Ismail
Makkah, SA
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May 10, 2023 3:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Flight network,

My refund payout is pending with Flight network nearly to 1 year now. I was told the case is going to be escalated but however until today i have not see any action.

My order number is: LMW7PR

C
C
Christopher JOSEPH Guerin
fingal, AU
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Apr 15, 2023 11:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had to cancel my flight to Darwin on the 12th March 2023 . I have travel insurance and I provided a medical certificate . the booking number is VHSPNJ and the order no is LYUQNQ . The flight was with Virgin Australia . I am still waiting for the refund . Ipaid $424.00 for the flight .

J
J
JJacobb
San Antonio, US
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Sep 21, 2022 4:30 am EDT

Cancelled a flight due to COVID-19 way in advance and received emails stating I would get my refund... Been damn near a year and a half and still nothing. $800 gone. Would be nice if they gave refunds back as fast as it took them to take my money.

K
K
kiiiii
Perth, AU
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Jul 31, 2022 2:15 pm EDT
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my return flight was cancelled and i was told i would recieve an email about conformation of my cancellation. I have heard nothing and my booking number does not work to look up in flight network bookings

C
C
Chintan3410
CA
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Sep 24, 2019 2:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

When i booked my tickets, they charge me trip protection plan $187.00 . I don't want that still they force me to buy and charge my visa card. I am very disappointed. They make money like this. Customer service very rude and unclear. after booking i call them immediately but they told me, this charge or service non refundable.

N
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Nicole Glass
US
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Jun 23, 2019 5:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went to print my e ticket yesturday for my flight leaving on the 19th-23rd only to find out that they cancelled my flight with out telling me...Want me to purchase new ones which is now 3 x the price😤

T
T
Totally Appalled
US
Send a message
Jun 01, 2019 4:04 pm EDT

Tried getting information to change flights, after a lengthy conversation and promises of a return call + Email, nothing. I emailed them 3 times requesting information with NO REPLY. Ended up having to alter my travel plans due to that. I will NEVER RECOMMEND or use them again. Appalling.

Overview of FlightNetwork.com complaint handling

FlightNetwork.com reviews first appeared on Complaints Board on May 5, 2012. The latest review Scammers yes or no you decide was posted on Aug 6, 2024. The latest complaint double booking charges was resolved on Nov 03, 2019. FlightNetwork.com has an average consumer rating of 1 stars from 204 reviews. FlightNetwork.com has resolved 15 complaints.
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  1. FlightNetwork.com Contacts

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    More phone numbers
  3. FlightNetwork.com emails
  4. FlightNetwork.com address
    1 Toronto Street, Suite 1000, Toronto, Ontario, M5C2V6, Canada
  5. FlightNetwork.com social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all FlightNetwork.com contacts
FlightNetwork.com Category
FlightNetwork.com is ranked 10 among 61 companies in the Travel Agencies and Tour Operators category

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