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FlightNetwork.com

www.flightnetwork.com

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FlightNetwork.com Complaints Page 11 of 11

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5:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FlightNetwork.com unauthorized charge

5th of March, 11 pm I try to buy a vacation for my mother's Birthday. We found a deal on http://www.flightnetwork.com The price on vacation was around 550 online, we try to buy vacation for 11-19 March for mother's Birthday. But after I push "submit" it was change to 785. Instead 11 of March it was a flight in the morning (few hours away). I did pay Master Card. Both (Master Card and Flight Network) asking me for a screen shoot from my booking-but I am not a "computer person" and I never thought that I need to do a screen shoot from every step of my booking in a order to prove what I doing. The name on Vacation is different (it is my mother's name) from name on Credit Card (my name). I bought vacation before for my friends (48 hours prior departure) and Travel Company always call me to confirm. This is what they say on a web site
http://www.flightnetwork.com/pages/faq. htm#12
"In order to ensure delivery of your tickets prior to your departure, we cannot accept bookings for travel within 3 business days of your departure date via the internet. For last minute booking please call our call centre"
But I got a wrong price, wrong day and 7 hours prior departure vacation what I never use. I called Master Card right away and asked to stop payment. They didn't pay Flight Network-but SunWing Vacation charge me instead. It is a fraud, unauthorized transaction, unfair business and totally inappropriate situation from "2nd largest company" in Canada

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8:54 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Flight Network's service is appalling. When I booked a ticket on their website I was double charged (they made 2 bookings on the same flight in the same name, and there is no way I made a mistake in going thru the booking process). When I called their 24/7 help number, I was kept on hold for a total of 1 1/2 hours on a long distance call from Malaysia. I...

Read full review of FlightNetwork.com and 28 comments
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FlightNetwork.com is ranked 10 among 60 companies in the Travel Agencies and Tour Operators category

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