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Flexi Holiday Club / Flexi Club SA Customer Care Service

Club Leisure Group

1 Crompton Street, Pinetown, 3610, KwaZulu-Natal
Durban
South Africa - 3610

Customer Support Phone Numbers

+27 317 177 300(Customer Support) 3 0
+27 317 177 662(Member Account) 0 1
+27 317 177 388(Member Services) 0 0
+27 317 177 591(Reservation) 0 0
+27 317 177 592(Reservation) 0 0
+27 317 177 602(Reservation) 0 0
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed
Plus

Flexi Holiday Club / Flexi Club SA Complaints & Reviews

Flexi Holiday Club / Flexi Club SA — false presentation / defrauded/ scammed

We signed up in 2016, we got the wonderful sales pitch which made us so excited too be part of this Club and it will be cost effective however we should have checked the bad reviews of the Club. We had paid cash for the joining fee and the wonderful accounts department didn't allocate the...

Travel & Vacations  · Oct 04, 2019

Flexi Holiday Club / Flexi Club SA — flexi club

Flexi club it is a scam their consultant mispresent their marketing what the explain to you is different from on the contact, m the victim and I am blacklisted because of Flexi club with their false information. Trying to cancel the membership i don't win, they are so rude taking you from...

Scam & Fake Checks  · Sep 23, 2019

Flexi Holiday Club / Flexi Club SA — unethical business practice

Marketing practices Collins alleges that Flexi Club, CLG, Lamont and Ridl engage in practices and tactics designed to deceive and mislead consumers, "to blur the distinction between genuine timeshare and non-genuine timeshare interests, referred to as points". He says that consumers are not...

Vacation Clubs  · Sep 20, 2019

Flexi Holiday Club / Flexi Club SA — flexi holiday club

I have been trying for years to cancell especially during the periods of unimployment. They say you can cancel in Febuary once all moneys (outstanding levies are paid up)... if you have not signed cancelation papers/original contract agreement then you will keep paying from what i can see...

Timeshares / Vacation Rentals  · Sep 02, 2019

Flexi Holiday Club / Flexi Club SA — contract upgrade

I have updated my contract with Flexi Club over a 60 month period. I am currently paying R822.31 per month that is deducted via debit order. This is going of like clock work Flexi Club agents however had entered the incorrect information indicating that I have to pay R2760 over a 10 month...

Vacation Clubs  · Aug 24, 2019

Flexi Holiday Club / Flexi Club SA — timeshare / club membership

Good day, I am Mr Dudley Manuel. I was advised by Shavon Parsons In December 2015 on what a "great thing it is to be apart of FlexiClub/Club Leisure". What a direct lie!!! We received a membership book and vouchers in January 2016. We are from Cape Town and our membership book states that...

Scam & Fake Checks  · Jun 20, 2019

Flexi Holiday Club / Flexi Club SA — cost of membership versus value in services

Flexi Club over charged by R21 692.00 for a weekend chalet. In 2016 I took over 5579 points from my mother's estate. I had to pay the estate the so called market value of R11.40 Flexi Club ascribe to the points, not knowing you cannot get R1 a point in the open market for them. (Fraudulent...

Timeshares / Vacation Rentals  · Feb 02, 2019

Flexi Holiday Club / Flexi Club SA — holiday points

I have been trying to cancel my contract or migrate it to the fixed term contract for the past 2 years. everytime i get told someone will send me the paperwork or call me but they never do. then we got called by someone who said they would take our points from us if we paid the legal fee...

Vacation Clubs  · Sep 18, 2018

Flexi Club Timeshare — Cancellation of membership / 083802

I emailed Flexi club on the 22nd December 2016 complaining to them that I have not received any communication from them for the whole year.They responded to me by saying my membership with them have been cancelled.I responded to them on the 25 December 2016 complaining to them that how...

2 comments Business & Finances  · Jan 16, 2017

Flexiclub Club Leisure Group — Booked into abandoned and health hazard resort in Italy

Flexiclub Club Leisure GroupThis complaint was submitted to Club Leisure 3 months ago, to HelloPeter and posted on Facebook with numerous follow up mails to Flexiclub with NO feedback to date. Please see complaint and I've subsequently requested them to take their points back at NO CHARGE as do not want to give it to...

Timeshares / Vacation Rentals  · Oct 21, 2016

Club Leisure Group Flexi Holiday Club — Reservation dates not as promised

Good day Re: reservation reference number 1917220 - membership number 110285 Refers: I, mrs r. aheer, spouse of d. r. aheer (guest) is very disappointed with your service. we have never failed to pay our subscriptions on time. I phoned in september to book a holiday. I was given dates 9th...

Vacation Clubs  · Dec 30, 2014

Flexi And Holiday Club — Can cancel membership

I am under debt review and we are struggling for more than a year to cancel this membership. They phone me every day and told me that I am handed over to their attorney, can anybody help me to cancel this membership. I pay there fees for more tan 8 years and levies and now they inform me that it van never be cancel.

1 comments Travel & Vacations  · Jul 30, 2013

Flexi Club — Membership

2011 i went to rand easter show where i was told about the holiday plan. The guy told me that i could sing a contract which will cost me around R4700.00 for a hear and i will qualify for a seven days holiday with about eight people in that year. i sighned the contract ut i was supprised...

Travel & Vacations  · May 08, 2013

Flexiclub — Wont cancel my membership

I bought into this in January 2013, never used any points they have given me. I realized that they have lot of hidden costs, wants to cancel because i cant afford, but they still wouldnt let me. Is there a law that allows them to treat consuners like that. What i want is for them to leave...

Flexi Club — Contract declined - no refund yet..

I phoned in on 04 march 2013 to make a booking and i got feedback that my contract was declined . Since 5 DEC 2012 till now no one phone us to let us know that it was declined. When i asked them what about all the money we paid them on the 5 DEC 2012 they said they will get back to me. I...

4 comments Travel Agencies  · Mar 15, 2013

Flexi Club — Contract cancellation declined

I have been trying to cancel my membership with this Club for over 2 years now. I get to be told about conditions on which they can cancel my membership which are just impossible to meet. I do not think it is fair that any company is allowed to force consumers into buying a product even if...

Flexi Club — Handed over

To whom it may concern. I had a contract at flexi club which I realy did not want, I was actualy being forced in this thing. But my stupidness I signed up and I know that I cant afford this. I was retrenched almost 4yrs ago, and I paid flexi club r11000, in january 2009 and I told them that...

Flexiclub — Can't cancel contract

Am a member of flexiclub since 1999; wanted out in 2008 & failed since then. Was paid up member but now in arrears of r40000 + judgement against me!! Have offered to give them back their shares for free & pay them whatever I owe... Terrible that an unemployed man is treated this way...

Flexiclub — Cancellation

i was called to come and collect my free prize...i asked them do i need to sign up for anything they assured me no.i got there a lady named joy told me and my wife we just have to sit in a seminar with her real quick.she told us about the holiday access and we never have to pay any money...

Flexi Club — Cancellation - a frustrating struggle

My husband signed up with flexi club in 2001. during our neeting with the flexi club broker, we were told that we could cancel our membership at any time. we signed a cheque for R11, 000 as we were told that it was the purchase amount and each year we would be charged a once off renewal...

Flexiclub — Cancellation of contract

Hi, I signed up with flexiclub in January 2012. I had so much hardship making a booking the first time that I decided to cancel. I haven't to date utilise any of their services and they refuse to cancel. Firstly, we were not made mention of a 5 day cooling period, niether does our...

Flexiclub — Refusal to cancel membership

My previous complaint below refers. I did not get any response. Flexiclub are still haunting me. PLEASE HELP http://www.complaintsboard.com/complaints/flexi-club-time-share-c310842.html flexi club time share Complaints & Reviews - cancellation Review all flexi club time share...

Flexiclub — Bad service

I bought my timeshare in 1998 and use it once. When it is time for booking there never is accommodation available. Ever year I have to pay my fees whether I use it or not. They do not have enough points for their system. They make lots off money from their users. Help me to get rid off this moneymaking scheme. Look at their web-page.

Flexi Holiday Club — Reversal of early payment discount

I paid my full membership contribution on October 1, 2011. there was an early settlement discount. This is apparently only if a debit order is signed. I have however for the past number of years settled my account early and in full, yet I am penalized and do not qualify for the discount...

Flexi Club — Changing of name on contract

I have been told one thing over the phone and received different stuff by mail, this is a legal matter and nobody seems interrested in getting the right thing done. Ashley Pillay has been trying bet the people in Cape Town is so slack that I am now writing to TISA to see if they want to...

Flexi Club — No way out!!

Have tried to cancel my membership twice with no success. Last time was aug 2011. Declined and told to pay r5688.16 for 2012 levy and resubmitt application between jan and 1 may 2012 for it to be reviwed. No job, poor health no go. This is not acceptable.

Flexi Club — Cancellation of contract

I find it disgusting that you can prey on people like this. I have just discovered that one of my staff members, a labour, has signed up with Flexi Club and was told he will start paying in January 2012. His dream was to holiday with his family. Flexi Club painted the perfect picture for...

Flexi Club — Never venue open for booking

We have been so annoyed with Flexi club. The do not keep there end of the bargain but when it come to us paying it’s never a problem. From Feb 2010 we have been phoning them for holiday bookings and they never have any openings for us. Every body in South Africa is on holiday it...

Flexi Club Holiday Access — False information

goeiedag ons het dieselfde oorgekom soos petra zulch kevin het my gekontak ons punte verval 7 feb 2012 en kan dit nie oordra na di evolgende jaar dit is nie wat aan ons meegedeel was die dag roe ons aansluit nie. die t & c was aan ons verduidelik daar is geen xtgra gelde betrokke behalwe...

Flexi Club — Forcefing to join

I was basically forced to join this "scheme" even though I was not interested. I went to a hotel supposedly to collect a prize (holiday) I supposedly had won. I was assured by the lady (telephonically) that I will not be required to purchase anything and that she would be there with my...

Flexi Club — Victim of misleading information

I'm one of those people who has become a victim of such misleading information First of all I want to voice my disgust with Flexi Club consultants who go out and do presentations to potential customers on false premises. I'm one of those people who has become a victim of such...

Flexiclub Holiday Club — Cannot get out of contract

I have been a Flexiclub-member for the past 12 years, but my situation has changed, so I cannot afford the holidays / annual fees anymore. All I want to do now is to cancel my membership, but they keep telling me that I cannot because I have signed a contract. I have asked several time...

Flexi Holiday Club (Cld) — Neverending charges after signing

We were bullied into signing their contract. We were on our honeymoon and did not have a steady income. We told them that we cannot afford it, and they insisted that they could lower the premiums. After a few months we discovered that we signed a terrible fate on ourselves. On the contract there...

Flexi Club — Who said that your company can process my details

On my way to Century City I receive a ticked that I won something from club Flexi. I when to them they took my details and I signed a contract but what Ii told Daren is that he must not process the contract because I would like to discus this with my wife before confirming if I interested...

Flexi Club — I'm one of those people who has become a victim of such misleading information

First of all i want to voice my disgust with Flexi Club consultants who go out and do presentations to potential customers on fulse premise. I'm one of those people who has become a victim of such misleading information. On the 10th of june i was called to a presentation by Flexi...

Flexi Club — Bullied and threatened into paying for an oversubscribed lifetime membership

This is most probably the only supplier who does not want his own 'product' back -even if it is returned for free!! Points sales and levies derived from NEW lifetime memberships are clearly the drivers for sustaining this lucritive bussiness venture -very similar to a pirimid...

Flexi Club — Non existent customer services

I to feel the same way as many of you do on the unsatisfactorynon existent service recieved from Flexi club. i have been trying for sometime to get there cancellation policy or termination notice which they are refusing to send tthrough. After numerous phone calls to them and promises of...

Flexi Club — Flexi club booklet

when sitting for the presentation the sales consultant say that we will receive a booklet with that he had showed us, but we still did not receive the book.we did phone to enquire but now they say we not going to get the book.in that book we can see the places were to book but now that we...

Flexi Club / Club Leisure Group — Inept accounts dept

Since 2008 I have been trying to get the accounts department to correct my account. They omitted to take off two payments which came off my bank account and they have the cheek to charge interest on an amount that I dont even owe! Nobody ever returns my phone calls or bothers to fix their...

Flexi Club — Cancellation

We have been trying to cancel our membership with Flexi Club since October 2009. We have not used this product since 2007 and had to pay the annual membership fees every year, which is close to R5, 000. We were told by the consultant who sold this to us that after the loan is pay off for...