Flexi Holiday Club / Flexi Club SA’s earns a 2.3-star rating from 82 reviews, showing that the majority of members are somewhat dissatisfied with vacation experiences.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Deception and lies
In 2003 I joined Flexi Club. During presentation you are told to buy a certain number of points. You are also told you are to contribute a certain amount monthly. This monthly contribution you are told is an investment that you later claim back after finishing paying the contract.
There are hidden costs. After some time of joining a letter arrived to say I must pay an amount in excess of a thousand rands. When I enquired from the rep what it was about he told me it was meant to protect the investment against inflation. This amount actually go for accommodation costs.
This year i contacted them now that I finished the five year contract about refund on investment. I was told I have to sell the points privately if I needed money. All these was never explained on joining.
The worrying thing is that you are not
equipped to sell these points and the selling price is low compared to when you buy from them. Alternatively you are referred to a company that sell points and you must pay for them to do that. Nothing they say during presentation comes out being true.
What actually woke me up was the many complaints about them I read on other sites for complaints. This has been a very painful experience in my entire life of dealing with business people.
The complaint has been investigated and resolved to the customer’s satisfaction.
Flexi Holiday Club / Flexi Club SA Reviews 0
If you represent Flexi Holiday Club / Flexi Club SA, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Flexi Holiday Club / Flexi Club SA complaint handling
-
Flexi Holiday Club / Flexi Club SA Contacts
-
Flexi Holiday Club / Flexi Club SA phone numbers+27 317 177 300+27 317 177 300Click up if you have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 300 phone number 7 7 users reported that they have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 300 phone number Click down if you have unsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 300 phone number 1 1 users reported that they have UNsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 300 phone number75%Confidence scoreCustomer Support+27 317 177 662+27 317 177 662Click up if you have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 662 phone number 0 0 users reported that they have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 662 phone number Click down if you have unsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 662 phone number 2 2 users reported that they have UNsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 662 phone numberMember Account+27 317 177 388+27 317 177 388Click up if you have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 388 phone number 0 0 users reported that they have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 388 phone number Click down if you have unsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 388 phone number 0 0 users reported that they have UNsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 388 phone numberMember Services+27 31 717 7591+27 31 717 7591Click up if you have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 31 717 7591 phone number 3 3 users reported that they have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 31 717 7591 phone number Click down if you have unsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 31 717 7591 phone number 0 0 users reported that they have UNsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 31 717 7591 phone number+27 317 177 592+27 317 177 592Click up if you have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 592 phone number 0 0 users reported that they have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 592 phone number Click down if you have unsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 592 phone number 0 0 users reported that they have UNsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 592 phone numberReservation+27 317 177 602+27 317 177 602Click up if you have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 602 phone number 0 0 users reported that they have successfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 602 phone number Click down if you have unsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 602 phone number 0 0 users reported that they have UNsuccessfully reached Flexi Holiday Club / Flexi Club SA by calling +27 317 177 602 phone numberReservation
-
Flexi Holiday Club / Flexi Club SA emailsclientcare@clubleisure.co.za100%Confidence score: 100%Support
-
Flexi Holiday Club / Flexi Club SA address1 Crompton Street, Pinetown, 3610, KwaZulu-Natal, Durban, 3610, South Africa
-
Flexi Holiday Club / Flexi Club SA social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 04, 2025 - View all Flexi Holiday Club / Flexi Club SA contacts
![Awana Vacation Resorts Development [AVRD]](/images/business/48-48/128360/awana-vacation-resorts-development-avrd.png){kind=small}
Recent comments about Flexi Holiday Club / Flexi Club SA company
flexi club
Granite Consulting / TimeShareRecover.com
18 reviews
Karma Group
6 reviews
Coral Sands Resort
3 reviews
Island Links Resort
4 reviews
Vacation Travel Club
20 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I do not receive any sms's from Flexi Club regarding special offers. I have requested, but it has not been rectified. Date: 2023, 2024. I do not receive communication by sms of specials available. I do not know why my complaint was rejected in the first instance. I hope your computer can understand it now.
What is the status of the request of cancellation of FLEXICLUB Membership of GREYLING VAKANSIES Cancellation of membership. 073863
L Greyling
email LEN GREYLING
Cell +[protected]
Ive cancelled my Flexi holiday membership it was getting too expensive for me and i received an email with cancellation letter, representative Reshma says that the letter is invalid because it does not contain my member Number HOW STUPID TO THEY THINK PEOPLE ARE REALLY I'M.NOW LISTED ON ITC AND can't apply for anything
PLEASE CONTACT ME URGENTLY. +264 [protected]
mRS. mARRELI fOURIE
083856 FLEXI HOLIDAY CLUB POINTS
unauthorised transaction fees
Since being a member of Flexi-Club, I have learned a little more about THE HIDDEN COSTS and tried to get out, but with great difficulty. I was informed that the value of points are now at R11-40, but cannot even sell it for R5-00 per point.
If anyone is interested in buying approx. 3900 points from me please contact me. I really want out of this bad deal!
Joey
Bought points / timeshare at Magalies Park through Flexiclub (that was what I was told) and it would be added to my existing membership in June 2012. Transaction went through credit card. Sales person: Leandree Govender (Umhlanga Office). After months of houding vacation club they now informed me I should contact Grand Vacation Club and Flexiclub is busy with an internal investigation. I want a refund. I don't even know who Grand Vacation Club is. Flexiclub has just left me in this mess. I have proof of purchase on FlexiClub Conversion application, Credit card authorisation - Grand Vacation club form and credit card statement where payment went through.
I totaly agree that the entier members of this club need to stop and terminate colectivly the payments to Flexi club and for good. Unles Flexi club come with new terms and conditions on a fair bassis.
It is totaly unlowfull to bound anyone for terms of payments without exit terms for ever, If a member like to walk out and stop his membership or he can’t eford the PLESURE any longer or he simply like to move on, he should be able to do so and do it freely without big deal about it on call without bleading and incuring any agrivation what so ever.
niSim Alkalay
Ongelukig is ons ook victims van hulle. Ons het aangsluit in 2009 op ons honeymoon. Ons wou nie eintlik aansluit nie, want die finansies is nie stabiel nie, maaar sy praat ons toe in laat ons wel aansluit. Die uiteinde is dat ons elke jaar R2800+ moet opdoek vir Refurbishment fee. Op die kontrak staan daar niks van dat dit 'n once off fee is of elke jaar nie. Ons het met bittere spyt uit gevind dis elke jaar. Plu jou maandelikse fooi (subscription) plus kontrak fooi waar jy die punte betaal. Ons het laas maand die R2800+ af betaal gekry, en skaars 'n week later, kry ek 'n sms wat se ons is R2800+ overdue. Hul suip geld, maar mens kan niks daaromtrent doen nie. Al is daar 'n 'cool-off paeriod', van 'n week, help dit niks want teen 'n paar maande in vind jy eers uit watse skelms hulle is. Enige iemand wat 'n uitweg kry, asb laat weet ons almal op post dit op die complaints area. Want hierdie mense is net agter geld aan. Ons is so spyt dat ons aan gesluit het. Rene'
I have gone through most of the complaints on this site and I could not help laughing. Do not be fooled my laughter, it is supposed to be tears because I am also a victim of this scam. Flexi club has money to buy lawyers into bullying us and threatning us. The worst that can happen is that they will blacklist us. Let us hold back on our monies because we are fueling this insanity by bowing to their threats. Each and every disgruntled member must stop paying and if they take your money from your bank account, immediately go to the bank and reverse the debit order. This will cut back on their cashflow and they will not afford the lawyers, or consultants. At least within 3 months they will have to file for bankrupsy. If they decide to reposses our property to pay for their outstanding fees, we refuse in front of the court and opt for prison. The truth is that no one has ever been put in prison for being unable to pay for clothing accounts, cars, houses, investment accounnts, shares, instead you are blacklisted. I pesonally believe that even if I get blacklisted, the umbudsman will understand my case