The complaint has been investigated and
resolved to the customer's satisfactionResolved Flexi-club — Locked into membership for life
resolved to the customer's satisfaction
I am having great difficulty in owning these time shares of Flexi-Club.
Firstly, I have to pay an annual levy of R4800 and because of my current financial situation, I am unable to afford these levies. Although they are paid on a debit order monthly, I cannot afford them.
Secondly, I tried selling my timeshares and I was told that I can only sell the points allotted to me initially and not the accumulated ones. I initially bought 2900 points and now they are 4321. This means that I lose 1421 points.
Thirdly, I bought them for R11 per point and they can only get R2 per point. This equates to me losing R9 per point. If you calculate the loss, it is as follows:
4321 minus 2900 points. 4321 points are worth R 47, 531 but offered @ R 2 per point is a loss of R41.731
They can only sell these points between 6 months to 2 years. I would have to go onto a waiting list.
Fourthly, whenever I call to make a booking, there are bookings never available. One has to book one year in advance. It is difficult to plan so far in advance.
I am really disappointed at these Flexi-Club timeshares and it is causing me a great deal of difficulty.
I honestly feel that this is an extremely bad investment, considering the fact that you cannot sell them and that they are worthless
i have applied for cancellation of my membership. i do not want these timeshares anymore. i understand that i will lose all these timeshares, but i am prepared to lose them, because Flexi-club locks you into a membership for life. thats how they make their money. and if someone tries to cancel, they cannot.
PLEASE ASSIST ME!
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