SUBMIT A COMPLAINT

First National Bank [FNB]no response regarding my matter for reversal of payment to scams

1
M

Good day sir or madam

My name is mafusi Mirriam Radebe the owner of Karitlhoni trading and projects.
I wrote this Letter as a request for help to FNB BANK to this urgent matter.
It was on May 2017 when I receive invitation from Department of water and sanitation in Pretoria to supply them with (MERKSTOP 2000R GRINDING DISC)
I all over to check what is that kind of grinding but they said they don’t have it up until I go to internet and find only one supplier by the name of sk supplier and I called them to send me quotation so that I can be able to send them
After some few days I got and email from that people who called them department of water and sanitation confirms that my quotation was approved I can deliver to address that appear on my approval that’s where I requested one of my friend who use to help me to help for that material that was needed, fortunately he help me as usual .after something like two hours I called that people of department again that where I spoke someone who said that number of for hoogmediclinic in Pretoria.
I started to suspicious and go again to internet and search for the real numbers for department of water and sanitation explain my matter and told me that those people are scam if I already made the payment I have to go to bank and ask for reversal from both banks .I quickly went FNB they gave the number of fraud line I spoke with Samantha triegaart and she told me to open the case .I send All things she requested from our side which is :affidavit
proof of payment
Case number
And account number
after some few weeks I made follow up with both banks asking if the manage to make reversal but unfortunately they said no without further explanation the only person who called me after that incident was morwesi at Nedbank told me that I must tell Samantha to provide me indemnity form.
I called Samantha and she send indemnity on my emails and we do as she requested and send it back to her, I sent that indemnity for more than three time without respond then I called morwesi again to ask if She has received that from Samantha but she said no and morwesi said she is still waiting to hear from Samantha, after that I called Samantha several times but I could not get hold of her till date
Right I’m in the position where by I have to repay that money because the person who borrowed money want His money back and He is angry with, He said he has nothing to do with that I must handle everything by my own.
CASE NUMBER IS: 207/5/2017
ACCOUNT NUMBER: [protected]
ACCOUNT HOLDER: ITSHWARELENG TRUST
ACCOUNT WHERE WE DEPOSITED THE MONEY IS: [protected] FOR NEDBANK ACCOUNT HOLDER
I REQUEST URGENT ATTANDENCE TO THIS MATTER PLEASE BECOUSE I VE BEEN WAITING FOR MORE THAN SIX MONTH NW

THANK YOU

KIND REGARDS
MAFUSI RADEBE

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