The complaint has been investigated and
resolved to the customer's satisfactionResolved First Data — money scam
resolved to the customer's satisfaction
First Data Of Simi Valley CA is currently my credit card processing company and I am writing to report some of their latest scams and deceptive tactics that are misleading the public. While reviewing the September statement we discovered a charge for $119.75 under annual compliance service, this charge was not authorized by me and offers no value added to my business. When I called the company they informed me that the charge was automatic and was not refundable. They also stated that they have the right to bill me anything they want as far as they note it on the statement the month before. I do not think that this is fair and that it is taking advantage of the general public and small businesses. They are hoping that nobody would notice and dispute the charge and their service agreement hides these deceptive techniques in their fine print. This is unethical and deserves and investigation as there may be millions of dollars of these illegal fees at stack, why should small businesses and consumers pay Visa and Master Card system maintenance fees? They get paid commission and service fee on every transaction!
This is another scam that is making Credit card company rich of the hard working public.
There statement is very deceiving, the notification about the charge was buried on bottom of the first page in Grey area and the charge was not included in the fee category, they deliberately put the fee of $119.75 in Financial Advise category so the consumers wonâ��t notice it. See Copy of the first two pages I referenced below. Furthermore, they continue to charge more fees and last month statement showed two more fee and they offered no alternatives to the consumer, pay the fee or the cancellation penalty charge!
Resolution Sought: Refund the fees and revise their billing tactics to become a more transparent Company.
Date Problem Started: 10/10/2008
Date of Transaction: 09/01/2008
Amount in Dispute: $119.75
Invoice Number: [protected]
Complaint Type: Selling Practices
Product or Service: Hidden Annual Compliance fee of $119.75 that was not authorized.