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Firestone Complete Auto Care

Firestone Complete Auto Care review: store manager

K
Author of the review
2:57 pm UTC

Store manager Bill Hollinger was very rude. Vehicle was brought in for a warranty repair from another store. When I picked up the vehicle the check engine light was on. However, this light was not on prior to dropping it off for service. The manger made the accusation it was on prior basically calling me a liar. His demeanor, professionalism and interpersonal skills were are unsatisfactory. I will never take my vehicle or recommend this location if the individual is still in a position of management. I intend to discuss this matter with military base leadership and hopefully recommend this location me watched and avoided by military service men and women, their families and others.

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