Firestone Complete Auto Care review: priscilla ragsdell

No one will listen to me. I have been trying for months to report the manager lied about what he told me to do with the car. He told me to drive it home and park it and bring it back when I could get the brakes fixed. I took it in for an inspection 3/22/2019. This store had done over 2000 dollars of work on the car less than a year before. The car failed inspection due to bad brakes so they said. News to me for I had no indication. I am a widow, living on social security, a recently bereaved Mother so I put my trust in these people I was in the car, the rakes failed as I was backing up and I hit their building. I filed a claim with Firestone Corporate. The manager told them I was told the car was not safe to drive but I took it anyway. Who would be so stupid. My claim was denied. My car was deemed totaled because insurance wouldn't pay that much on a 2002 car. I didn't have the money to get a used car. I lost thousands, plus the experience was degrading