Firestone Complete Auto Care review: poor service/ oil change

Took my car in a few weeks ago for an oil change, My car since pickup was leaking oil. Took it to a certified mechanic for VW, the oil plug was not replaced. I ended up having to pay a mechanic to replug my plug, scrub the undercarriage. Cost me 155 bucks to fix the mistake plus I had to pay firetone over 70 bucks for the original oil change. The last 3 times I picked my car up the tire light has come on. Each time there has been a nail in my tire. patches. The light was not on when I went in. I was told it was an electrical issue. There was no electrical issue wih my car. Just a clock spring that would not affect my tires. Im really ticked and want the repairs and the oil change reimbursed
265 dollars