Firestone Complete Auto Care review: Manager lied

3? 22/2019: took car in for yearly inspection. I was an easy target, a widow elderly with no family left.
Manager said all 4 brakes needed fixing. I had no clues there was anything wrong.
Manager said I could drive the car home and part it, bring it back when I could get brakes fixed — over 500 dollars and I live on social security. That is why I was in the car, I trusted him.
As I was backing out braes gave and I backed into their building. I filed a claim #2355933. Manager lied saying I was told the car was unsafe to drive but I took it anyway. Who would believe such a tale as that.? So Firestone believed him and I lost my car, hundreds of dollars, got a citation (I had a perfect driving record) So Firestone made me the liar and I have suffered emotionally and financially. In my life I have been a good honest person, and would not lie. I just wanted enough help to get a decent used car. I cannot believe the uncaring you have shown. Store 10545 High Point NC 27262