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Second visit in 2 months also the last. Caused damage to my car ,denied responsibility. Ist time bad luck 2nd time incompetent.
Tracking adjustments broke rear suspension bolt denied it untill my insurance company spoke to them, what a change in attitude.
Second vist to fit a new tyre,. I swapped wheels around the day before to reduce work needed, they stripped security bolt key saying it was already stripped but I know it wasn't.
Recommendation: Keep well away.
Norauto complaints 5
0387/031307 and 0997 cif 924107929
Good day , I visited Norauto service @ 27/02/24 . During my travel from Poland to Portugal I noticed my car was overheating . My intention was to do diagnostic just to get an idea what is going on . During diagnostic i was told that issue is caused by dirty cooling liquid and broken thermostat and was asked if I want to carry on with repair and ensured I...
honouring a guarantee
I purchased a new battery for my Ford Fiesta (registration no. 6727 GRJ) on 02/07/2018. The cost was €107. I was pleased the the battery had a 3 year guarantee. The battery failed ie. I could not start the car, on 29/12/2019. Via my insurance company a mechanic came to my assistance and I was able to drive to Norauto in Miramar to claim a replacement for...
Read full review of Norauto4 months waiting for a part.
I had my Scooter, Norauto Classic 125 Matricula 2452HZR, towed to Norauto On the 2nd August 2019 as the Junta de culata broke. I chose Norauto as this is from who the Scooter is made so I assumed they would have parts and/or be able to fix it quickly as it is their brand. It is now the 26th of November almost 4 months later and I am still waiting. I have...
Is Norauto legit?
Norauto earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Norauto. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Norauto has registered the domain name for norauto.fr for more than one year, which may indicate stability and longevity.
Norauto.fr has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Norauto.fr you are considering visiting, which is associated with Norauto, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Norauto have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
Norauto website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the norauto.fr. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Norauto protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Norauto. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
instructions for repairs - vehicle ev 627 yr
I made a reservation for 1000 for my car to be fitted with two new tyres. I also asked, in writing in english and in french (see attachment) to have a small lamp on the front left side fo the car repalced. This had been a reason to fail the Controle Technique, which was due to be repeated at 1400 that day some 20 miles away. The work took longer than planned (90mins) and when I paid i was just pleased to get the car back to drive to the test centre. When I got to the test centre, the inspector was quite annoyed that the car had been resubmitted with the same fault. As a result, the car has the same problem. Norauto just ignored my request. This also made me look stupid at the CT later that day. I agree I should have checked but as the car came back late, I was in a hurry. I second visit to the CT costs 30 euro and 2hrs of my time.
goodyear vector 4 seasons tyre (215x60xr16 - 99v) update not notice and
In sep last year I had 4 new tyres fitted to my car in Norauto Bergerac. 10 days ago it failed the Control Techique as the incorrect sized tyres had been fitted. (They fitted 215x65xR16 in error). Norauto agreed to change them with Goodyear tyres of the correct size and I had to pay an extra 64 euro difference in price. I took it back to Miramont CT centre...
Overview of Norauto complaint handling
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Norauto contacts
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Norauto phone numbers+33 820 858 585+33 820 858 585Click up if you have successfully reached Norauto by calling +33 820 858 585 phone number 0 0 users reported that they have successfully reached Norauto by calling +33 820 858 585 phone number Click down if you have UNsuccessfully reached Norauto by calling +33 820 858 585 phone number 0 0 users reported that they have UNsuccessfully reached Norauto by calling +33 820 858 585 phone numberFrance+40 225 151 002+40 225 151 002Click up if you have successfully reached Norauto by calling +40 225 151 002 phone number 0 0 users reported that they have successfully reached Norauto by calling +40 225 151 002 phone number Click down if you have UNsuccessfully reached Norauto by calling +40 225 151 002 phone number 0 0 users reported that they have UNsuccessfully reached Norauto by calling +40 225 151 002 phone numberPoland+54 114 699 8900+54 114 699 8900Click up if you have successfully reached Norauto by calling +54 114 699 8900 phone number 0 0 users reported that they have successfully reached Norauto by calling +54 114 699 8900 phone number Click down if you have UNsuccessfully reached Norauto by calling +54 114 699 8900 phone number 0 0 users reported that they have UNsuccessfully reached Norauto by calling +54 114 699 8900 phone numberArgentina
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Norauto emailscallcenter@norauto.fr100%Confidence score: 100%Supportvosdonneespersonnelles@norauto.fr91%Confidence score: 91%sconso@norauto.fr89%Confidence score: 89%
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Norauto address511/589 rue des Seringats, Sainghin-en-Mélantois, 59262, France
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Norauto social media
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