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CB Auto Parts and Repair Stores Firestone Complete Auto Care 21210 Center Ridge Rd, Rocky River, OH, 44116, US
Firestone Complete Auto Care company logo
Firestone Complete Auto Care
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Firestone Complete Auto Care company logo

Firestone Complete Auto Care

21210 Center Ridge Rd, Rocky River, OH, 44116, US
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Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 6:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
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6:11 pm EST

Firestone Complete Auto Care - broken car lift

I came in for an my scheduled oil change. I get a call that there's problems with my tires, which is not the reason I am at firestone. 1.5 hours later I ask what is taking so long, apparently the lift that my car is on is broken. I have waited 3 hours here so far and my car is still on the lift. This is unacceptable and all I have been compensated is that my oil change is for no charge and a free oil change in the future. But I guarantee I will not be back to get my oil changed here. This is unacceptable.

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