CB Restaurants and Dining Firehouse Subs

Firehouse Subs review: Free sub on birthday

Tracie Cruz of Clermont, US

Mar 13, 2025 7:43 pm EDT

Verified customer

Featured review

I went into store the day before my birthday and the cashier told me I could use the app for my free birthday sub, well it wouldn't load in the store so she said I could pay and keep receipt and call to get a refund. Well, Ive called all the numbers Ive found and all I get is busy signals. I went on website and my account and nothing comes up for customer service. I would like to know how I can get a refund.

Desired outcome: I would just like a refund for what I paid since it was suppose to be a free birthday sub.

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Firehouse Subs Contacts

Firehouse Subs phone numbers

+1 (800) 388-3473

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Customer Service

+1 (904) 606-5204

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Vp Of Corporate Communications

+1 (608) 314-4935

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Firehouse Subs emails

rewards@firehousesubs.com

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Confidence score: 100%

Support

cecily.sorensen@firehousesubs.com

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Confidence score: 94%

Communication

Firehouse Subs address

12735 Gran Bay Parkway, Suite 150, Jacksonville, Florida, 32258, United States

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