CB Banks Fifth Third Bank / 53.com Complaints #2-21

Fifth Third Bank / 53.com Reviews and Complaints

Fifth Third Bank / 53.com review: Mortgage payment applied twice for the same month

terry blazer of US

Aug 11, 2026 4:18 pm UTC

Verified customer

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I bought my house November 2021; my first payment was due January 2022 I made my payment in December 2021 for January 2022. and I have made my payments like that ever since I bought the house. In November 2025 my payment was applied to December like it should have been, then December's payment was applied to December instead of January 2026 and my payment have been behind since, and I didn't know it until a late notice came in August 2026 and now, they say they can't go back and fix it that its past 30 days. I wouldn't recommend 53rd to anybody.

Recommendation: Go somewhere else for your mortgage.

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+1 (513) 579-5353

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+1 (800) 972-3030

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+1 (877) 534-2264

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+1 (866) 475-0729

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+1 (800) 782-0279

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+1 (866) 351-5353

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+1 (866) 531-4249

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+1 (866) 671-5353

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Fifth Third Bank / 53.com emails

53_emailmessages@53.com

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Fifth Third Bank / 53.com address

38 Fountain Square Plaza, Cincinnati, Ohio, 45263, United States

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