Fashion Novacustomer service, shipping

J Dec 03, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

So I placed an online order on November 25th and spent about 80$ and I still haven't received my items nor do they ever answer the phone number listed and the other 1800 number belongs to a post office. I'm starting to feel like this is a scam and it's not right because people order items for gifts. They take your money but don't send you your stuff a total rip off. Why say you will get your items in 2 days. It's been well over two days and I have sent multiple emails with nothing but a robo response

Responses

  • La
    Lariah Livingston Dec 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I agree ! I placed an order Nov 27th and there’s been no movement and I needed the dress for a special occasion so I don’t need it anymore but I’m sure the return policy is just as hasseling as this. I’m never ordering with them again

    2 Votes
  • Mo
    Mo6T9 Dec 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I too ordered on 23rd, 28th and 30th Nov and NONE OF THEM has even Been processed...! No tracking number. Just order confirmation... i been emailing them, no respo. Been callin them, no answer... like wdf is goin on...?!?!?!

    2 Votes
  • Kt
    Ktinea Dec 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Mo6T9 I thought i was alone.I made my first order with Fashion Nova on the 20th, 21st, 27th and 28th. The joke is, I have received my order for the 21st but the 20th is still no fulfilled.I feel like a fool spending my money with them as I am based in the UK and I have been emailing for days and getting an automated message as well as a robo on the number they provided.I cannot understand why a company like this is still in business. Makes no sense

    0 Votes
  • Li
    LifeOfLoveLol Dec 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This is what Fashion Nova just sent me in regard to my order placed on the 24th and the 26th(that I have NOT received)

    SEE ATTACHED PHOTO
    I hope this helps

    Comments

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions