Latest Reviews and Complaints
Free is free... Not a mandated customization fee
I told this company over a year ago that mandating a customization fee for a free t shirt is not free... They didn't listen... So now it is time for the ftc to get a complaint... The shirt costs $1.60 and there is the mandated custom fee at $10 plus s/h which is expected so the shirt costs $10... Plus s/h... That is not free and it is a list of violations in retail sales
Read full review2 shirts and the company not contacting me after I repeatedly made attempts to contact them.
I thought I was making an order for 1 shirt that somehow turned out I was charged for 2. After many attempts to contact them, I have received no emails, texts or calls from vincustoms. I want to cancel both the orders that came out of my bank account and I want to be refunded $37.76 for one of them and $31.96 for the other. It’s really sad because if only someone would have talked or contacted me I might have continued to be a customer.
Claimed loss: $69.72
Desired outcome: To have my $69.72. REFUNDED BACK TO MY BANK ACCOUNT ASAO!!!
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3 VinCustom.com Reviews
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What's to like?
I made three orders. Two were for T-shirts and the last for a zippered hoodie. I was not aware until after my experience that their business is not BBB-accredited, and after so many complaints, BBB gave them an "F" rating! I was adamant about the insignia rating as this was a custom piece based on my submittal. The T-shirts fit decently and felt nice, but...
Read full reviewWind breaker size
Recived jacket said large but more like youth large. I contacted customer support. Their answer was we will look into it. Then they closed my complaint I reached out again and they wanted me to measure jacket and upload pictures with tape measure. I did what they wanted now after 3 weeks not a word. Total time since original complaint 6 plus weeks. So i'm...
Read full reviewVinCustom.com complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is VinCustom.com Legit?
VinCustom.com earns a trustworthiness rating of 73%
Reliable, but always remember to protect your data.
Vincustom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Vincustom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up VinCustom.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Vincustom.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- VinCustom.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with VinCustom.com has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- We conducted a search on social media and found several negative reviews related to VinCustom.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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VinCustom.com Contacts
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VinCustom.com emailssupport@vincustom.com100%Confidence score: 100%Support
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VinCustom.com address30 N Gould St Ste R, Sheridan, Wyoming, 82801, United States
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VinCustom.com social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 17, 2026
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