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4:01 pm EDT
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I’m complaining about your gardeners who are working on the back garden of 10 Bensham manor road’ Thornton Heath CR7 7AA’ the loud gardening work started at about 6 o clock and is still rattling on at 19.40 at night’ I persisted with the constant loud noise of the industrial lawn mower and other electrical gardening devices’ as well as the noise the 4/5 guys in the garden that are shouting there mouths off with a total disregard for any neighbours’ the mower is constantly being turned on and off while they have a million cigarette breaks’ when I finally just spoke to the men and is now almost 8 o clock at night and that by law any loud gardening or building works has to be done by 6 o clock in the evening the response i got was totally unprofessional and aggressive and a total disrespect of your company’s policies where they shrugged there shoulders and said they didn’t care because who was I gonna complain too and that my complaint won’t get me anywhere which I very very disgusted to hear that your employees speak to people that are simply voicing there right to ask the question when is the noise going to stop’ one man said he didn’t care about what I’m saying another was very aggressive to the point of what seemed like threats and another just laughed in my face and another smiled and just walked off’ it seems as these men don’t hold or respect your values as a company because to intimidate me and belittle me and have a total disregard to any policies you have and then too say we don’t care do what ever you want to do make a complaint’ I’m in total shock that I have been treated like this by your employees’ i work in a customer service job and I have never seen a group of men that are employed by a company like yours too flaunt there unprofessional attitude towards a neighbour of the garden in question’ to be told there’s nothing you can do’ and the aggressive tone and demeanour and a shear lack of professionalism towards your company I mean they are driving your van they are wearing your company t/shirts and advertising your company’ this whole incident had upset me’ angered me and left me shocked and bewildered that they don’t respect your company enough to follow law with there noise pollution and uphold the best customer service’ Why did these men start a whole garden so late in the evening after 6 o clock ? when as far as I know the law states that any loud machinery gardening equipment etc must stop at 6 o clock and too still be using this very loud equipment at 8 o clock at night is out right noise pollution and very disrespectful to any neighbours’ as well as there constant very loud shouting’ laughing and joking’ machinery turned on and off on and off throughout to suit there cigarette breaks which just ramped up the noise’ I hope by giving you the address of the garden they were working on and the time that you can address this incident and identify these men because one of the big men just said it doesn’t matter if you make a complaint we don’t care there’s nothing you can do and so what with shrugged shoulders’ it’s the aggressive threatening demeanour that really worries me as my mother has Parkinson’s and really didn’t need the noise this late at night and how loud they were shouting constantly like no one lived here it’s like they are aloud to act in this way and that obviously others have made complaints about them to no avail why else would one of the men say the things he said about who cares there’s nothing you can do’ and then to top it off to be laughed at to my face was just upsetting and the reason for this complaint’ I hope I have detailed this incident enough’ so too recap it’s Saturday the 2nd of July there were 4/5 men that I think were polish or Eastern European’ they started work at after 6 o clock in the evening and were still working past 8 o clock they were dismissive intimidating threatening aggressive rude and show a total lack of respect for your company and any neighbours’ the address of the garden they were working on is…. 10 Bensham Manor road’ Thornton Heath’ Croydon’ CR7 7AA…… my name is Anthony and I live next door at 12 Bensham manor road’ my email is [protected]@blueyonder.Co.uk if you want to contact me that way and my phone number is [protected] I’d you feel the need to call me’ Thankyou

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