FanShield
Reviews and Complaints

Dang, FanShield is straight up the worst. So I was all excited for this half marathon I was supposed to go to, but then I hurt my ligament real bad and couldn't run. Luckily, I had the foresight to get insurance through FanShield, but when I tried to make a claim and get my money back, they straight up wouldn't accept it. Like, what the heck? I had proof that my ligament was messed up, but they were all like, "Sorry, we need a doctor's note specifically saying you can't go." And like, of course that costs money to get. I don't have that kind of cash laying around. So I basically just wasted my money on this scam company. Never again, folks. Stay far away from FanShield if you want to actually be protected.

Man, let me tell you, I had the worst experience with FanShield. My crew and I were pumped for this event but unfortunately, we all woke up with some Covid-like symptoms. So, out of an abundance of caution, we decided it was best not to go. Thank goodness I had purchased the insurance - something I normally don't do - just in case something like this happened. But get this - they won't refund my money unless all of us have a dang doctor's note! I mean, seriously, what if one of us couldn't get into see our doctor in time? That's a huge rip-off if ya ask me. Save your money and stay away from FanShield, I ain't never using it again.

So, let me tell you about FanShield. I had high hopes for this company, but boy was I disappointed. Can you believe that during the whole pandemic, they were more worried about keeping their money than helping their customers? I mean seriously, people were getting sick left and right and they didn't even consider covering those situations.

And don't even get me started on their response time. Sure, they responded quickly, but it was obvious that they didn't even bother looking into the issue or caring about the reason why we couldn't attend events. It's like they just brushed us aside, which is not cool at all!

I had a family member who got sick and we couldn't go to the event we had tickets for. We reached out to FanShield and guess what? They didn't even care! They just gave us some generic excuse and didn't even consider our situation.

I would not recommend FanShield to anyone. Save your money and go with a company that actually cares about their customers. Don't waste your time or money with this nonsense. #dontusefanshield #worstcustomeverservice #notcoolman

So, we were pumped to spend the day at the water park, kicking back in our sweet cabana. But, the heavens opened up and the rain came down hard. Being the responsible peeps we are, we had purchased insurance from FanShield just in case. We thought we were covered if the weather was bad and we couldn't use our cabana. But nope, turns out that was a bunch of baloney. We were left high and dry and out of pocket. It's like they advertised one thing, but delivered another. So not cool.

We were really disappointed that FanShield wouldn't fork over our rental dollars even though we weren't able to enjoy our cabana. We didn't think it was fair at all. It was a total scam job and we would never use them again. Like, what's the point of paying for insurance if it doesn't even do what it says it will?! Super frustrated and bummed out. Don't get caught out like we did, people - steer clear of FanShield.

Okay, so I gotta say, my experience with FanShield was not exactly great. Here's the deal: we were super pumped to go to this concert, right? But then, we find out that our daughter is also gonna give birth around the same time. And obviously, we don't wanna miss that! So then I'm thinkin', "Oh man, what about the concert tickets we already bought?!"

That's where FanShield comes in. We figure, hey, let's get this insurance thing so we don't totally waste our money. But let me tell ya, it was not worth it. First of all, I have to jump through all these hoops just to get them my travel plans. Like, why the heck do they need that anyway? And then once I finally send it all over to them, they hit me back like, "Yo, we need a copy of your daughter's hospital stuff too." Are you kidding me? As if dealing with a friggin' birth isn't enough, now I gotta go bother my daughter for some paperwork that FanShield probably doesn't even need?

Long story short, I would not recommend FanShield. Save yourself the hassle and just hope that nothing unexpected comes up.

Man, let me tell you about this company called FanShield. They are straight up shady and don't even care about honoring their coverage policies! Like, we asked for a refund because we were at high risk for COVID at the event and they said no way Jose. It's like, come on, there's a freaking omicron variant going around and they couldn't even be bothered to be understanding about it. It's like they only care if you're literally on your deathbed in the hospital. So, moral of the story, don't even bother with this company and their policies. It's not worth the headache and stress when they don't even come through for you.

So, I got this Fanshield thing for the FCS Football National Title game. I was pretty excited to see my team, but then the day before I'm supposed to travel, I start feeling like a train hit me. Turns out, it wasn't just any ol' train - I got hit with COVID. With symptoms and everything.

So, I figured, hey, I paid for this Fanshield thing, I should be able to get my money back, right? Wrong. This company denied me a refund because of some "pandemic exclusion". Like, seriously? I'm supposed to jump on a plane and stand around in a crowd when I'm sick and contagious? Uh, no thanks.

I didn't want to risk getting others sick, so I had to cancel my plans. And now I'm out that money. And I gotta say, this really grinds my gears. I hope Fanshare goes bankrupt or something, because this is just not cool.

But hey, at least I didn't infect anyone else, right? So I guess that's a win? Still pretty frustrated though. Ugh.

Alright, so listen up folks - I signed up for this thing called FanShield 'cause I was all sorts of worried that one of my crew of 10 was gonna bring the ol' COVID bug to our shindig. And, wouldn't ya know it, I ended up being that sucker who got sick. So, I had to cancel our ice skate plans at the Gaylord of the Rockies, which cost me a cool $227. I was feeling pretty smug about my decision to get FanShield, thinking "heck yeah, good call on the insurance, me!". But, when I tried to file a claim, the fine print told me that illnesses related to COVID weren't covered. What the heck?! No way, dude.

Let me break it down for ya - I wasn't too impressed with FanShield overall. Yeah, I know, I admit that I'm a little salty that my claim wasn't covered. But, it feels like they're just another company tryna squeeze money outta you. I mean, sure, it could've been useful if my reason for canceling our plans wasn't COVID-related. But, the fact that they don't cover one of the most common reasons for people cancelling events right now seems pretty lame.

Also, just gonna be real here - their website could use a serious makeover. It feels like I was navigating through one of those old 90s sites with all the clunky animations and stuff. Maybe that doesn't matter to some peeps out there, but it kinda bugs me. Plus, when I was trying to file my claim, I kept running into technical issues and had to call customer service for help. The peeps on the other end were pretty friendly, which is one good thing I can say about FanShield.

Overall, I wouldn't say that FanShield was a total flop, but it didn't really knock my socks off either. If you're gonna dish out the money for insurance, you might wanna do your research and make sure you're covered for what you actually need. Maybe I'm just unlucky, but it feels like these kinds of companies are always trying to find a way to weasel outta paying claims. But hey, that's just my opinion. End of rant.

Listen up, peeps! I was excited to attend an event in Feb and wanted to be all responsible and stuff, so I thought I'd purchase FanShield insurance. Now, I'm no stranger to life, and I know that things can get weird. Lo and behold, I tested positive for Covid two days before the event. As a responsible citizen, I quickly sent in my positive test results for insurance coverage. However, to my complete shock and horror, my claim was denied! I mean, what the heck, FanShield?

Now, I don't claim to be an insurance expert, but I thought this insurance covered illness. And Covid is like the ultimate bad boy of illness! So, why the heck does FanShield not cover Covid? I'll tell ya why - they knew that heaps of people would likely get it. I cannot believe, for the life of me, that an insurance company for events would specifically exclude Covid coverage.

So, y'all wanna know my verdict? FanShield insurance is a complete joke! They claim to cover other illnesses, but in this unprecedented time, they really missed the mark on what matters most. I don't think I'll ever, ever use FanShield again, and honestly, I recommend you steer well clear of them too. Seriously, don't put yourself in the same position I was in.

Oh my gosh, don't even get me started on FanShield. They really rubbed me the wrong way, if you catch my drift. I was super pumped to see my favorite band live, but then a freakin' tornado came through and closed the roads. So obviously, I couldn't go. But when I tried to get a refund through FanShield, they made it so dang difficult. Like, seriously, so many hoops to jump through. It was ridiculous.
Luckily, I reached out to the box office and they took care of it in five minutes flat. Why can't FanShield be that easy to deal with? It's like they want to make it as hard as possible for you to get your money back. Not cool, man.
Honestly, I think companies like this should be shut down. It's not fair to customers who are just trying to enjoy a live event. We need to take a stand against this kind of shady behavior. Who's with me?!