SUBMIT A COMPLAINT

Family Dollar Storesbottled water

1
P Sep 10, 2018 Review updated:

The Stafford Springs, CT store refused to refund my bottle deposit. I was told to go to Big Y to return the water. Big Y does not carry the brand Family Dollar does. Big Y told me that legally in Connecticut that the store that carries the brand has to do the refund. They even looked it up right in front of me on the .gov site for Connecticut. The store manager at this Family Dollar is always extremely condescending towards me and this time was no different. She claims that I am the only person in the history of that Family Dollar to ask for a refund on the bottle deposit. She agreed that they do carry that particular brand of water, though. She told me to call corporate, but then basically admitted you guys will put me on hold for an hour. I told her I can't call because I'm hearing impaired. I'm discovering via various online chat that you guys wouldn't answer my call period.

Responses

  • 9w
    9wood Sep 10, 2018

    would contact the government agency or state agency ( which ever) that over sees the program

    0 Votes

Post your comment