Family Dollar
reviews and complaints

I went to Family Dollar March 6th 2022 to purchase a few things and one of the things I was about to purchase was one can of beer along with the rest of the things, as I proceeded to the cooler a associate of Family Dollar told me that they are not selling beer I did not see a lock on the door there was no information on the door stating that no alcohol is being sold so I asked her why and she got really smart for no reason at all she was talking to a customer seemed like she knew him said to him to where I can hear it and other customers heard it . And she said he's going to ask me why we are not selling beer and I felt like if I come into your store spending my money and ask a question about a product and for you to behave like that that's unprofessional so I proceeded to the next cashier and I asked to speak to a manager as I was paying for my merchandise and the associate told me that she was the manager so I said okay that's got to be a district manager it was so embarrassing how can this person being a manager and have an attitude like that that's unprofessional here is the store information store number [protected] E 21 st p.s I have my receipt

12/24/21 The manager was rude about having to unlock the cell phone case, then quoted me the wrong price and wouldn’t check the right price on a phone even though it was clearly in the wrong spot, I ended up leaving without a phone and feeling very disrespected. 1/13/22. The manager was staring at me and following me through the store like I was doing something wrong all the way up until I checked out, even when I was checking out she was staring at me like I shoplifted or damaged property, she would come to every isle I was in, and from across the store glared at me the whole time I was checking out she made me feel very uncomfortable, she could have asked to check my bags I would not have minded but the way she went about it, and how she made me feel was totally uncalled for even if she didn’t care for me, I can’t think of any other reason she would do that to me. I don’t understand what I did or why she was looking at me that way but it was very uncomfortable and rude. 3/6/22 The manager there is rude and unfriendly, very rude to my children and very unpleasant, she scolded my children for being to loud and they were just laughing, my children are 4 and 5, and they were not being disruptive, this is not the first time I have been there and witnessed her rude behavior.

Went to the store because I had a ill child at home and I also had to purchase a few other things for dinner. So as you walk in the door the medicine aisle is in front of door. I grab cough drops and start to round the store seeking the other products I needed. However I soon see that two things that were absolutely necessary, were out of stock and the third thing I needed, family dollar didn't carry. I stop and spoke to another customer for a few minutes, put the cough drops down on can good aisle and started walking toward the front of store. I am no stranger to this store, I am always talking to employees and seeing how they are, or notifying them on if I found what was needed. This particular night a lady named Sue Ellen was working, a new employee. I walked to counter, I spoke and asked how she was and proceeded to tell her I didn't find what I was looking for, before I could finish my sentence, she asked me to open up my coat and to pull out my left pocket because it looked big. I was floored to say the least. I asked if she was serious and if she understood that this was wrong. She pressed on about it and even asked me to walk to back of store, while yelling "Don't try to put anything away either". I was so embarrassed. Batesville is small and I am pretty well known for my customer service and hospitality. As we got to the back, the manager Kimberly Burns, allowed her to explain and then told her how wrong she was for accusing me of something she didn't see and how it went against policy, she argued with her own manager and still continued to call me a thief. The manager had to yell for someone to take over her register because she had a customer there. I have called a complained, still haven't heard back. I am almost like a joke now, being playfully frisked by other employee. I smile but I am still very angry about this.

the manager at store 8080 moonlake rd new port richey fl 34654 is usless and aslo she lets a girl name dallas call out everyday and week and doesnt get wrote up at all and also the store is a mess wen i worked there the numbers do not add up to the stuff ur putting on the shelf for stock and also they took 50.00 away from my check was supposed to be 115.00 they took 50.00 for nothing im hiring a attorney to put a lawsuit against family dollar for touching my check. t all.the manager is christina odell and she doesnt care bout her store a

The Family Dollar I'm writing about today is the one on Ann Arbor in Dallas,Tx 75216. I need someone to explain to me why this store has been closed a lot. the door has plywood on it. I understand that this store has being hit on more than several occasion. Not only that the store is just pure out nasty! Products are everywhere! Now I understand that people say it's the area. But this area spends a lot of money in this store! Get somebody with authority over there and take a look at this store! And really do something about that store. It's a hot mess! The store off 67 Hwy. doesn't look like that! The store in Desoto on Polk doesn't look like that! The store on Jefferson doesn't look like that! SOMEBOY NEED TO DO SOMNETHING. COME ON GET UP! Quit looking at your bottom line! Because it's that what you're looking at then this store should look as good as it's doing!

The Family Dollar in Ladonia, AL has a very foul-sewage and death smell. This is an everyday thing. On cold days, the smell is unbearable. Today, 2-23-22, the temperature is warm, and all the doors are open for ventilation. The smell was in the air. As I walked to the back of the store toward the restroom and warehouse area; the smell intensified. I had to grab the toilet paper on the back wall before the nauseating smell made me puke.

I do not know what you did - but family dollar is tecumseh is a sh# show/ I have been

Going there since it has been here you have lost the best workers you had, krystal and nikki. The store is always a mess nothing put up - it was never like that now closed at 600 due to no workers never happened before you have a mom and daughter working there together and a boyfriend and girlfriend its a drama mess there you hearr crap about people marias and her daughter - dustin and irine a couple its a mess people are complainning about yours tore and everyone loved it efore you wan to make it right again bring back krstal she worked there a long time and was good and so is nikki who transferred to adrian because of the bs im telling you your going to lose so much business you dont even know when it starts going on social media you will be done. Do some thing now and do some thing right I only kow krystal and nikki from the store-gethem back make manager give them the pay they deserve have them hire all over get some good workers in there

Good morning, yesterday I was @ Store #01112, 2251 Edgewood ave in Jacksonville, Florida. I was shopping and could hear music over the intercom playing real loud. To my surprise the music was so vogue I had to ask the cashier, where was that coming from she said inside the store, I explain that there was children in there and they shouldn't be playing that kind of music. We are talking about (sucking D----), Bi-----, dropping it hot, all kind of stuff; Also, are you aware that sometimes we have to go to other stores, do to the fact that that store, is always closed. Sometimes it smell that someone is smoking weed.

Please do something about this, it shouldn't be happening. I work here for the city I have never experienced something like that before. The girl was young, but that shouldn't matter.

I was in Family Dollar in New Lexington, Oh 43764, on February 14th, 2022 I usually go weekly to purchase my dog food and any other products I may need. I purchased 16 cans of Purina dog chow, classic ground, and I still have the receipt. I had other products, so my total was $81.56. I didn't notice right away, but later viewed the receipt to check prices and saw I was billed $1.40 per can of dog food instead of $1.20 per can which was what it was posted for. It's February the 18th and I called to have the amount corrected. The manager, Hope, said to call her back in around 15 minutes or so so she could contact someone. I did. The new staff member told me she had gone home, so I asked to speak to the manager. She said I'm the manager. I repeated my issue. She asked to put me on hold. I agreed. It was such a simple issue, I didn't understand. When she got back on the phone; this manager was Tonya; she said I had to bring in the receipt, which I agreed to, but she said I had to bring in all sixteen cans of the product, which I had already fed some to my dog.I asked for headquarters phone number. She gave me [protected]. I called and no one answered, kept telling me they helping other customers, until it turned 5 o'clock and my call was terminated.I would be happy to take in my receipt, but I wanted clarification whether the price went up or not. Such an easy thing to correct, but by the end of this, I was very upset to be treated like I'm a problem customer when I have going there for ages. Please train your staff better and please help me correct the issue.

While shopping at family dollar yesterday in Glenville WV, I was looking at the t-shirts and I went to bend down and cut my face off a sign holder that did not have a sign on it and was at one point covered by a shirt and I could not see it sticking out. I cut my face and it was bleeding and now today it is sore and bruised. My fiancé told the manger and all that was done was to give me a phone number that didn't get me anywhere. The sign holder was not removed, and no report was taken. Email is feliciagreen.[protected]@gmail.com

Felicia Green

On February 12, 2012 I went to the family dollars located at 3544 Covington Pike Memphis, TN to purchase a bag a chips and box of cereal. Once I got home I realized that I was sold a box of expired Honey Nut Cheerios with an expiration date of December, 25 2021. This is beyond ridiculous and disgusting.

I’m sure this a health violation and there is more expired food that is being sold at this store.

This location has poor management and the store is always in Disarray. It’s sad that I have travel to a different neighborhood in order to have a better experience.

I want a refund for my entire purchase.

district managers really care about the workers they higher after all its about production and staying on top on everything possible that can go wrong with the stores they put people in to work expecting nothing more but a good work environment. But when the tell corporate over and over and nothing gets done who is truly at fault here. Few stores ive walked into family dollar stores. where the sensors just kept the doors opening and closing due to low maintenance. Faulty Camera issues which could result and serious issues with crimes that could happen and hash cold weather conditions getting workers and customers sick door to the door issues and a i mentioned. the blame goes on corporate no one else .

Greensburg, KY. As a customer I have noticed several times the managers are talking to other employees about other employees. Talking badly about them, how they work or don't work and wanting or expecting confirmation on their thoughts. This makes for a very toxic work environment. Pitting one employee against the other. I will stop shopping at the Greensburg, KY store simply because I've seen it happen every single time I've been in there.

Today, there was a manager and an asst. manager behind the counter talking about an employee while this employee was trying to put out stock and had the help of another asst. manager cleaning up a spill. Over the intercom were not one, but both of the managers behind the counter, calling for the one employee that was putting out stock and cleaning up a spill to come up front to wait on a customer. It was obvious that both the employees were very busy trying to clean up the spill while the ones behind the counter were doing nothing. Greensburg, KY Family Dollar has become a toxic place to be. There is no respect between the managers and employees.

It is 6:33 on a Monday night. I am sitting outside waiting for the sign on the door that says "closed for lunch be back in half hour". Now I understand things have been tough and weird the last couple years. And I've seen plenty of staffing issues everywhere including the store. But to take a half-hour lunch during the two-hour time when everybody is running their errands on the way home from work is absolutely uncool. There are seven Vehicles sitting out here with me. It has been longer than a half hour. I shop here every day and I love the staff but tonight I am not happy

On February 05,20200 at about 9:30 am, I went into Family Dollar to pick up somethings for the house. When I walked into the store no one was at the front, customers were walking around so I got a basket and began my shopping. I got the things I needed plus other deals I found in the store. Well, when I made it to the register the cashier was not friendly so I spoke to her thinking that would help. Was I wrong? She began to talk with other customers in the line very loud with no regards to a paying customer and law enforcement officer. I put my number in to save on the items I had bought. While I was doing this she stepped away from the register and began to have a whole conversation with someone else. When she stepped back to the register, I asked did my coupons come off. She looked at and said we i have nothing to do with that. I have asked this question before, and the cashier always answered the question. So asked her again. She took a deep and told me again I dont have nothing to do with no coupons. So, I paid for my items and stepped to the side and pulled up the app, to show. When she had finished with other customers in line, I tried to show my coupon list just waked by saying people and these coupons. This made me very upset, so I left the store. I will not be going back for while I will just drive five minutes down road for better service.

Went to family dollar 1201 foster ave 15205. Signage said 3 coke 2 liters for 4 dollars so I grabbed 3 cokes. They rung up at almost 9 dollars asked why they weren’t on sale, clerk states that sale starts next week. I asked why signs were already up and she just said it starts next week. She was very rude about it. Why have signs up and not offer the sale price. I will never shop there again.

It's been more that 2 years this happened to me at Family Dollar. As I walked into the store I was told by a cashier that I had to leave my backpack with them. So I did. I did my shopping paid and asked for my backpack. They inform me that they gave it to the guy I came in with. I had walked in alone. I became very upset. They treated me as if I had done something wrong. They were rude unapologetic and just brush me off. I insisted on speaking to a manager. When I spoke to the manager. He insisted that they gave it to me after viewing the security tape. I asked to see it and it was not me. He acknowledge it wasn't me and gave me a number to call. I was so upset I couldn't even think straight so I left. I tried many times calling that number. Left messages. Never got through to anyone and nobody ever called me back. Well the other day I walked in to Family Dollar and was told I had to leave my backpack with them again. I said no so the cashier told me I could not shop there. I know nothing will be done about my bad experience. I will never shop there again. The way they treat people is not acceptable. I can understand about having to leave my backpack, but your asking people to leave their things with people with no integrity.

The managers are very disrespectful

the employees are also mean and rude to all customers

it is not fair that people go in this location and treated like trash

we work hard for what we spend

so why not show a little compassion

people sh0uld be able to walk in a location and be greeted

not attack in any way

i am very disappointed

it make me not want to show at any of these store chains