Family Dollar — associate refused to exchange family wellness brand ibuprofen.
I had recently purchased your brand ibuprofen for my sick child only to get home and open it and while pouring it into the medicine cup noticed it was chunky like as it poured. I didn't give it to my daughter. Although the expiration date was still good, I went today to exchange it for the same product and was refused by the customer service associate. She was very rude and I told her to just trash it and I'll take my business elsewhere. I work in customer service and know this isn't how it shouldn't have been handled. My husband and I are usually in the South Cobb location a few days a week because it's convenient but as of today, my family will no longer patronage family dollar stores.