Factor 75 review: Food delivery

This is second time I've written this. The first one disappeared. I tried to resolve this with a telecphone call. I talked the second time to a man named Rad

Gonzales. He did not understand my issues, and his accent was so thick I could not understand him. The first person I talked to in October had a name of Noel.

I asked if he knew Noel at Factor, and Rad did not know him.

So this started in October when I talked to Noel. I called because my order was mixed up and I had gotten things I never ordered. They included:3 bundles of juices, Shedded BBQ chicken, Sweet Potato mash, Cavatappi & Italian Pork Ragu, Roasted Garlic chicken, mexican style beef. Noel told me because of this mistake he would credit my account with 81.00. No credit was ever received.

I then asked Noel to please skip several deliveries because I would be out of town. He said he would. I asked him to skip November 14 and 27. and tthen December 5th, 12th, and to deliver again on the 197h. I have paid for all

these skips. Unfortunately, I don't have the patience to deal with the type

of customer service people I have had to deal with at Factor so although

I have liked the food, I will need to cancel.

Anything Factor would like to refund to me is great. I don't expect that they will.