Facebook’s earns a 1.4-star rating from 15 reviews and 1417 complaints, showing that the majority of social media users are dissatisfied with platform experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Friend list and All button & Suggestions and being temporarily block
Dear Complaints Board, I am writing to you all about my problem with Facebook I am not stalking you I was wondering if you wanted to help me out with this problem I had reported to you about my Facebook account I am not able to send friend request and I am not able to see my Facebook friends list where I add or remove they hid my friend list it has been a week yesterday since I lost my Facebook visibilty friends list and the All & Suggestion button is missing I have tried different troubleshooting methods and nothing is there I had reported it to Facebook Support Team about it and they skipped the message please fix this problem and help me regain access to my account I know Facebook can be awful will you all try to help me out I would greatly appreciate it and thank you please investigate this and take necessary action to have it fix keep me updated on any update you have thank you Amy Maxey
Claimed loss: My right to see my Facebook friends profile list and to be able to send friend request again
Desired outcome: The outcome I want is to have my problem fix and back to normal that is all I am asking and for someone to help me out with this
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Hi Complaints Board, I got your email and thank you for getting back with me but I got a question how come you couldn't fix my issue from all your reviews about your company you all resolve issue how come you don't want to help me out with this problem I told you all about the issue about the Facebook friends list disappearance I had it last Tuesday and it has been a week and 2 days and now the all and suggestion button is still ongoing problem and I have friends list on my mom's computer and I can't do screenshots because I am using a tablet and I have report it to Facebook and I even called them no success and I changed my password I report it to different companies and they just blow me off they don't won't to help me out please fix this problem and get it back up for me thank you
Customer access
My account was hacked around May 21, 2024 by some unknown account from Instagram.
My account was suspended and I can't log into it. Because it was attached to a random Instagram account I don't have access to, I can't do any of the online help, appeal issues.
I have emailed [protected]@facebook.com which is the last resort option I found.
I tried attaching a jpeg file, but it didn't let me. The screenshot is from Facebook and says, "Your account was suspended because your Instagram account bui_quynhtien26316219 doesn't follow our rules."
Claimed loss: I have lost 5 months of service, all my friend contact, and losing all my pictures and memories which are priceless.
Desired outcome: I would like to get access to my account. I would like Facebook to have someone to contact when all their online options don't work.
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Facebook friends visibility numbers list
Hi Complaints Board,
I am writing about the problem I am having with Facebook I have lost my friends profile number list and I have tried everything and then I got a letter from Pissed Consumer saying how they are sorry for my problem and I sent them 4 messages and I didn't hear anything back from them this has been going on since Sept27 I did get it back on Oct 4 and then I lost it again on Oct 11th and it is Oct 25th it has been 14 days I deserve to have my problem fix and restored permanently if it was somebody else they would help them out why won't don't they do that for me I feel discriminated and betrayed they say your voice matters we are here to solve your problem that is a lie they haven't done anything to resolve the matter I am getting fed up with it can you help me with this and try to resolve the matter thank you Amy Maxey
Desired outcome: My desired outcome is to get my problem resolved
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Hi Complaint Board,I am writing to you all about my Facebook account I have lost my Facebook profile visibilty numbers list it went away on Sept 27 and then I got it back on Oct 4th and then I lost it again on Oct 11 and I reported to different companies and they seem to want to dismiss it and then I report it again to a different company and I got it back on Nov 4th and then I lost it again on Nov 9th and I haven't gotten it back yet and now I lost my Facebook friends list where I can add or remove I don't know if it is hidden and I called Facebook about it they couldn't help me I change my password thinking maybe that would fix the issue that didn't help it I hope you can help me with this and get my problem resolved and get it back up so it can stay on permanently thank you very much please keep me posted on how you are doing with this problem
Hi Complaint Board, I am writing about my ongoing issue with not being able to see my Facebook friends list it has been 3 days now I lost my friends list on Wednesday of this week and now it is Friday but I did get back my profile numbers list today I don't know how that happen I cleared the cache on the Samsung internet service I don't know if that help I just thought I would let you know so you can investigate this and take necessary action to have it fix permanently thank you for your time and efforts Amy Maxey
Good morning Complaints Board. I am still having issues with my Facebook account my problem now is that the all button on my friends profile is not showing and I can't see there friends list and and still the problem with not being able to see my friends list where I add or remove I had it last Tuesday and the next day it was gone and it hadn't come back yet I had reported it to different companies and still no success I tried different troubleshooting methods and nothing is there and I can't see the friends list on my Messenger account it had a section where you can add a friend and that is not working but I can see my friends profile list on my mom's computer but not the other list please fix this problem and help me regain access to my problem I would greatly appreciate it thank you very much Best regards Amy Maxey
Facebook friends visibilty number list
Hi Complaints Board,
I am writing about a ongoing problem I am having with Meta Facebook they don't want to handle my case my problem is that I lost my Facebook visibilty numbers list I lost it the first time on September 27th and that was the time I was having trouble trying to change my password and I had a friend to look at my tablet and he thought it was technical glitch and then I got my Facebook friends list back on October 4th and I had it until last Friday which was the 11th and I haven't gotten it back yet I reported it through Pissed Consumer Complaints regarding the issue and I went through Facebook Support Team and Better Business Bureau and Business Consumer Alliance and now this I hope you can resolve this issue I don't know what else to do I feel like nobody doesn't want to help me and I had my tablet since 2020 and I haven't had any trouble with my friends list until now I don't know what I did to cause it to go away the first time it went away I accidentally hit the wrong button on the privacy settings I hit it to Only Me but then I put it back to Friends and no success I
hope you can resolve the issue and get my problem resolved Best regards
Amy Maxey
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Login Issues
I have been trying to recover my Facebook account. My profile is as follows:
https://www.facebook.com/Melody.Reeves1973. I normally do not have to log in to my account from my devices as I am already logged in on my phone app as well as my personal computer. About a week or so ago, I was going on my Facebook account, but when I tried to open my Facebook app on my Android phone, I received a weird message, stating that my account had been suspended and was under review.
I have no idea why this would have occurred. I very rarely post anything, and when I do, it's usually an inspirational quote I reposted, or pictures I post of family and friends at get togethers, etc. I have never posted anything that would be in violation of any Facebook rules and regulations concerning appropriate content and/or bad behavior or bullying/threatening other members.
My activities on Facebook almost all the time is to scroll through some of the inspirational/spiritual posts - things about positivity and quotes about my personality, or quotes that speak about being strong through hard time and/or quotes about how I'm worthy - over 90% of my activity entails this type activity, scrolling for quotes I like, or funny videos, etc.
I have discovered that my Facebook account appears to be somehow linked to my ex-boyfriend's accounts. He has two that I can see. His accounts come up on my list of accounts, but I do not have any ties with my ex and haven't even spoken to him in over 2 years. He is unfortunately addicted to drugs and alcohol and has gotten involved in some porn activity. He even sent a text to me with an extremely inappropriate photo of a woman showing her girl parts. It was extremely offensive, well raunchy is a better way to put it. I blocked his new cell number, which appears to change often due to his situation and inability to keep a job. I don't mean to tell you guys about my unfortunate ex. I am bringing his accounts to your attention as I am pretty sure my account is somehow linked with his. I tried to remove the 2 accounts I saw, but they keep popping back up in the list of accounts linked to me and accessible for me to log into.
I absolutely do not want his accounts linked or associated to mine in any way for any reason. I would assume that he may have posted some inappropriate pornographic photo or engaged in some sort of activity on his Facebook account that prompted my account being suspended due to whatever he may have done that was against Facebook rules of conduct. I'm actually certain of it based on some of the inappropriate text messages he has periodically sent to me each time he changes his phone number before I have had an opportunity to block him from the new number. I have even gone so far as to enroll in Verizon Call Filter to assist me blocking calls from unwanted callers, and/or spam/robo callers to ensure I am doing everything I can do to keep my personal data, etc. secure.
I work for an IT company, so it is imperative that all devices I use are secure. I even have NordLayer on my phone and work computer. My company enforces 2FA for all business applications, and they require me to have a special pin to even log on to my own cell phone since some of my work applications are downloaded to my phone - like my Outlook, our IT support and documentation application, as well as other sensitive/confidential information - not only my information, but client information as well.
So, as you can probably imagine, I have to be extremely vigilant and proactive with security - including specific security training my company requires us to complete via KnowB4. They even send test phishing emails, etc. to employees to test our security knowledge and practices. Are we following protocol and not clicking on suspicious links or opening suspicious emails, etc. that could potentially expose my personal security information, but could also allow a hacker to gain access to company information and/or our client's information. We have a large number of law firm clients, so it is absolutely necessary that I be vigilant in ensuring my devices are secure.
I need assistance having a Facebook representative look into my login issues and confirm whether it is due to the suspension I saw the message about a week or so ago. I have been trying to recover my account since, including trying to submit a report of my account possibly getting hacked - which I believe is due to the link between my account and my ex-boyfriend's two accounts. His name is David Collins.
Claimed loss: Cannot log back into my Facebook account. I have reset my password, but I am unable to regain access to my account.
Desired outcome: To recover my Facebook account and resolve the suspension as I have not personally violated any of Facebook's rules of conduct in any way.
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Marketplace
I tried to list a Rollator on Facebook Marketplace (walker with wheels), but the system keeps erroneously flagging it and saying it cannot be sold on Facebook Marketplace and that my account is in jeopardy of suspension.
There are hundreds, if not thousands of rollators/walkers on Marketplace (see attached screenshots). Why am I not allowed to sell one when everybody else is?
Desired outcome: Allow me to post the walker/Rollator on Marketplace like the thousands of other people who do.
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Deframation of charator
Nicole George has literally put all over social media and Facebook that our family took from her. We did not steal anything from her. She had wedding items in a box that she said that we could take and then she posted we stold from her. We want this behavior to stop. We told her we would pay and or bring back item and she blocked us.
MAKE HER DEACTIVATE HER ACCOUNT OR I WILL SEEK LEGAL COUNCEL
Desired outcome: item to be returned and comments taken off website
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
You submitted an appeal as shown
Dear Team,
It is too inform you that we are created the Facebook Account ID by the Hotel Sun Ring with the email address : [protected]@gmail.com but it has been blocked for 180 days & we request you to kindly arrange to re-open the Hotel Bussiness id on Facebook at the earliest.
Thanks a lot for your support in Advance.
Thanks & Regards
Sudhir Singh
Hotel Sun Ring
Mob. - +91-[protected]
Agra(India)
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Looks like Facebook kept your hotel account in a very exclusive club with a 180-day membership! On the bright side, you’ve got a story that even Houdini would admire. Your dedication to your hotel’s online presence is commendable — who knew the password to success was patience and persistence? Hang in there, Sudhir! With your spirit, the Facebook team won't know what hit them.
Marketplace
I have been barred from Marketplace over something I did not do. I need it for my business please. I have asked for multiple revues and nothing. All I was told is that I posted a coupon. I DID NOT! I feel this is so wrong and it has cost me a lot of money. Please fix this issue.
I am under Connie Partridge Gilbreath
I am considering getting a Lawyer involved to get back my losses.
Claimed loss: $6500.00 at least
Desired outcome: Let me back on there
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Reinstatement of my business account
On July 19, 2024 at approximately 1:15pm, I was notified by Facebook that an unusual login was attempted from a device or location I don't usually use. I pressed the "NO" button and was redirected to change my password. The password link stated that my Facebook account was to new to change the password.
I attempted to log in to Facebook a few minutes later and was met with a message that my account was suspended. The reasoning is that my linked Instagram account, (duongminhtriet92114) doesn't follow their rules. That I am able to appeal for the following 180 days by logging onto said account.
However, this Instagram account is not mine and does not exist. It appears that my account was hacked. There is no way to speak to a representative or even a place to dispute and now I do not have access to my personal or business accounts with Facebook causing me to lose revenue.
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Cleaner scam
Emmie, my friend and also a Facebook user, receives a friend request from a profile claiming to be a certified babysitter and cleaner. You can view the Facebook post [here](https://www.facebook.com/castlerea.ie/posts/pfbid02mTj3kcZkWZ99ccsvuJHia2QL7xrSwsCfzBPPno6khvwC4MgJu3cpKGsaitgRWc4tl).
Emmie accepts the request and starts chatting with the person, who seems friendly and trustworthy. You can view the image [here](https://imgur.com/a/scammer-353858713303-k6OZclP). Over the course of a few days, they engage in casual conversations.
One day, Emmie receives a private message from Chloe, who tells her about a lucrative investment opportunity in a new cryptocurrency that's guaranteed to double her money within a month. Intrigued but cautious, Emmie asks for more information, as it's unclear how this relates to Chloe's advertised services.
Chloe provides a website link where Emmie can register and invest. The website looks professional and promises high returns with minimal risk. Feeling reassured by Chloe's recommendation, Emmie decides to invest a substantial amount of money through the website. I've warned her not to do that almost a year ago.
A few days later, Emmie realizes that the website has disappeared, and Chloe's Facebook profile is no longer accessible; she had blocked Emmie. Emmie tries to contact Chloe but receives no response. Emmie has fallen victim to an online scam where the fraudster used persuasive tactics to deceive her into investing money in a non-existent cryptocurrency scheme.
Oh God, considering I'm expecting another baby and we considered hiring Chloe, the psychological damage we could have faced dealing with her and my children is unimaginable. Emmy and I know her personally, and we both believe this scammer is a fraudster and a pathological liar who gets away with everything all the time.
I hope she receives the consequences she deserves for all her lies, scams, and fraud one day.
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
My facebook account message
My fakebook account, Bob Vermillion
I do not understand why I am receiving this message today on 26 June 2024 at 8:45 AM.
Your account is restricted for 24 hours
Your account activity didn't follow our Community Standards, so you can't do one or more things you usually do.
My postings are nonpolitical and clean.
Kind regards,
Bob Vermillion
[protected]@esdrmv.com
Desired outcome: Reason why my account is frozen for 24 hours
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
I am getting charges on my credit card from Facebook
From June 15th through today I have been seeing various $2 to $3 charges on my credit card. These were pending so my CC company would not allow me to dispute them. Today I noticed that the June 15th charges have gone through to actual charges. This resulted in me having to cancel my card and get it replaced. Why am I getting these charges? I don't buy anything on FB and when I went into the meta pay setting and looked at activity, there are only 2 donations that I did place. Where are these other charges coming from? On my credit card account it shows the correct address for FB. What is going on?
Claimed loss: $100
Desired outcome: I would like to know where these charges are originating from. I will never put in another meta pay method unless you can tell me how this happened!
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Unexplained charges can be a real headache, especially when you're sure you didn't authorize them. Here's what you need to do: cancel the card immediately, which you've done — good move. Next, contact Facebook's support directly and demand a clear explanation and resolution. Keep all your records and screenshots of these charges and your interactions with their support team. Push for a thorough investigation. In the meantime, monitor your new card closely and consider setting up alerts for any transactions. Protect your finances and don't let this slide until you get clear answers.
Facebook account of Jack Bolado
When I open my FB account using the app it prompts me to the account of Martin Tafoya.
However, when I go to the website, Facebook.com, it prompts me to my correct account.
This problem occurred, I think about January/February 2024. Not sure of the exact date.
I addressed this problem earlier, I think, April 2024.
Furthermore, when I go to the FB app and it directs me to Martin Tafoya’s account, all the pertinent info are all under Jack Bolado, including the profile picture.
The following is submitted:
Name: Jack Bolado
Email address:
[protected]@aol.com
New CP: [protected]
Old CP: [protected]
I also submitted this problem in
the FB website under “Report a Problem”, “other”. On June 9, 2024 about 10:45-11:00 am.
Additionally I have not posted anything since at least March/April 2024. When I attempted to do some postings it goes to the account of Martin Tafoya so I just cancel the postings.
Desired outcome: Please take corrective action soonest.
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
My FB page
Hello. I want to address a very important issue. For the past 2 months, every time I try to Share something that does not violate Community Standards, I get a pop-up telling me that my account is disabled for 6 days. When the 6 days are up and I try to Share another post, I get the same pop-up box no matter what the subject is. This has been going on for 2 months. Can you please fix this so that I can send good things to my family and friends? This continuous pop-up is not only unfair, but it is unjust.
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
My first amendment
They are infrigment they delete everything I comment on tell me I cant comment on nothing I been going through this for 20 days now isn't that enough it is against the law on your first amendment to be taken away please let me talk in facebook they are enjoying this to much ty
Sirwilliamwhite is my facebook name but william white is my real name thank you again for understanding
Claimed loss: alot of my friends think i hate them even family
Desired outcome: let me answer questions i ask or comment about
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Account locked for supposed hacking, cannot get it unlocked
I was notified on April 10, 2024 that my account was locked due to suspected hacking. I went through the steps of submitting a gov't ID (state driver's license) but got a message that I needed to resubmit and be sure to "use a valid ID." The "review" took about 5 seconds, at which point I was looped back to the notice that I need to "go through some steps" to unlock my account. I have resubmitted my driver's license, Federal passport, and some non-gov't IDs over 30 times with the same result. I'm not sure how much more valid an ID can be than one issued by a state gov't, or one issued by the Federal gov't. I suspect the problem is that both have holograms and/or lines that are designed to prevent copying the ID.
There is NO support - an email address does not yield a reply. Without access to my account, there is no way to communicate with Meta/FB. I don't even believe my account was hacked, since I continue to get notices of friends' activity.
PLEASE - somebody at FB contact me to resolve
Desired outcome: Unlock my account, that's all, just unlock it ASAP
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Tasha Louise
I have been blackmailed by this lady. She has stolen whatsapp photos from me and posted first myself and my ex and when I challenged her now my ex. They are in a civil dispute. The police are involved and told her to remove her post regarding Timothy Hewlett and ahe has refused and ia spreading it more and more. She has put his phone number on there and he is receiving death threats. She has demanded £350 to remove the post which has been paid and now a further £350 demanding. The police say the offence is “demanding money by menaces. Please can she be blocked as myself and ex partner are receiving threats ad the she refuses to remove poat even at police request
Claimed loss: Loss of work for ex partner Tim Hewlett
Desired outcome: tasha Louise and any post regarding Timothy Hewlett be removed . She has posted on all the buy and sell eastbourne , hailsham sites and its never ending . Her profile pic is below
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Reaching out to a real person
I just need to start my life with a new life and I can not reach out to someone how to take all my accounts off yes i should have never did so many but now my want to be boyfriend thinks i was just a [censored] and i really dont need that many accounts from trying to hide from me ex was the reason now i just want one account and I cant erase any of the other ones please help me someone!
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
I am complaining about my account has been suspended!
I am trying to promote business through my Facebook and created my organization name Aertc Putalisadak! But my account has been suspend saying it was against community standards. I am Subarna Basnet Owner of American Educational Research & Training Center! In order to promote by business i created Facebook account name Aertc Putalisadak and under that i created a page and i want to boost my post through that page to promote my business. Nowadays Facebook have been so much insecure coz we cannot believe the community standard. I know i was doing my work but i am not satisfied with the term and condition that u apply on our accounts.
please active my account ! i want to tell you that i am regular booster of facebook page ads as well as instagram ads.
Regards,
Subarna Basnet
CEO
American Educational Research & Training center
Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.
Overview of Facebook complaint handling
-
Facebook Contacts
-
Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 84 84 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 178 178 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
-
Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
-
Facebook social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 01, 2025
Most discussed Facebook complaints
Ripoff/scamRecent comments about Facebook company
Temporarily blocked and friends list disappearance



Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
You may also wish to try reaching him again through Facebook Help Center support. Since other attempts have been unsuccessful, think about making a new request in the report system but this time giving as many details as possible about the issue and attaching screenshots if possible. In addition, try the Facebook app on other devices or browsers in order to see if the issue is localized. In case no one responds, it might be useful to.look up the pages, forums, or other features of Facebook that are dedicated to this issue and check in there from time to time.