Ordered and paid for three pairs of glasses. Trifocals arrived in about 10 days and were fine. Reading glasses arrived about one week later and were the wrong prescription. Replacement reading glasses arrived about 10 days later and were fine. Computer bifocal glasses (about 18-inch focus with small area for closeup reading) still have not arrived after more than seven weeks. Two telephone calls about two weeks apart were both responded to with the information that the glasses have not been returned from the A/R lab which is applying antireflection coating. This excessive delay is absolutely unacceptable.
Harlan E. Clark
4101 Foxwood Trl SE
Rio Rancho, NM [protected]
[protected]