The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
EyeBuyDirect.comNo glasses, no customer service, no refund

I began my purchase on 03/03/11, eyebuydirect was offering buy 1 get 1 free. Upon checking out the total did not reflect anything free. I purchased 1 pair and sent a email to request the 2nd free pair. I was informed I would have to pay an upgrade fee, which I did pay. On 03/24/11, I requested status of my order via email after 2 days of trying to call with no one answer to the listed phone number on the website. I sent anothe email today 3/28/11 requesting a full refund and have yet to receive any kind of response. This company has fraudulent advertising, horrible customer service and will steal your money. DO NOT BUY FROM EYEBUYDIRECT.COM

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