Extended Stay America review: Hotel accommodations - cleanliness - room unsafe

I checked in the front desk was very improper rude and racist spoke to me as I was a problem not a customer - got to room heater does not work it's 34 degrees called front desk 5 hours later still waiting / the room is very dirty no trash bags kitchen dirty trash can filled under cabinets - went to lobby the vending machines are broke there is no store in walking distance freezing starving cleaning out a dirty room - I would like to be compensated