This is a follow up regarding my pending refund, which has still not been processed despite the flight being cancelled by the airline due to the UAE airspace situation.
I have already submitted a special refund request, yet there has been no progress.
Below are my complete booking details for your immediate reference:
• Passenger Name: Praveen Rathore
• Airline: Etihad Airways
• Flight Number: EY 219
• PNR: 7TLBEQ
• E Ticket Number: [protected]
• Date of Travel: Sunday, 1 March
• Sector: New Delhi (DEL) → Abu Dhabi (AUH)
• Booking Platform: MakeMyTrip
MakeMyTrip currently shows that the refund has been initiated and is pending with the airline. This delay is now causing significant inconvenience, especially since the cancellation was beyond my control.
I request an urgent update along with the expected refund timeline. Please escalate this matter to the concerned department immediately.
Thank you for your prompt attention.
Warm regards,
Praveen Rathore
+[protected]
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