Flying from Tashkent to Heathrow Booking ref CJGS3W, Ticket [protected], booking no. 1653714855736601 on the 26th of September 2026 I booked online for 10 kg extra baggage for myself and my travelling companion. The app said the payment hadn't gone through, so I went through the process of second time. The result was that two lots of £170.44 were deducted from my credit card. Please can you return this money?
Claimed loss: PLease refund £170.44. Picture attached of the total baggage between the two tickets
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is there any progress here