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Etihad Airways

Etihad Airways review: Flight (tickets) not allowed to board

M
Author of the review
2:08 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

Hello,

I was denied at Schiphol Airport at 25-07-2026 for not having a day of birth/month in my passport. I do not understand why this would be a problem. I also have to pay 1600 no show costs to rebook a flight, which is more than I paid initially. I find this very insane.

I was on time at the airport, and they did not allow me to board.

Ticket number: 6074815563279

Please contact me to solve this issue.

Maryam

Claimed loss: 1500 EUR

Desired outcome: I would like a refund.

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