I Purchase the ticket through online. and received a ticket through email. As per there Ticket they have mentioned that . For cancellation of ticket they will charge 200, for change of ticket 1st time free and there on there is a charge of 200.
But when i called to cancel the ticket they said it is non refundable and if i want to change i have to pay 100 .
They are manuplating the customers and saying something and they hide some of the rules which is not clear at the time of booking and after we book the tickets many rules are being applied. I request people to be carefull if purchasing online tickets, they are cheating people by false rules which they will not show to us at the time of booking.
The complaint has been investigated and resolved to the customer’s satisfaction.