The complaint has been investigated and
resolved to the customer's satisfactionResolved Etihad Airlines — double charging!
resolved to the customer's satisfaction
I had paid charges of 209.05 a$ (For excess weight) to etihad air lines in cairo air port on 30/12/2007 with my master card. But when checking my bill, I found that they charged me with double the amount. The same payment came in two lines with the same amount of 209.05a$.
Term id : [protected] auth: x05702
Merchant no: 568297 batch: 000008 invoice: 000026
Date: 30/12/2007. The master card company said that the error should be corrected from the airline company and they cannot do anything about it.
The complaint has been investigated and resolved to the customer's satisfaction.