The complaint has been investigated and
resolved to the customer's satisfactionResolved Etihad Airlines — double charging!
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
M
Mohamed Kadry Mostafa Ahmed
Review updated:
I had paid charges of 209.05 a$ (For excess weight) to etihad air lines in cairo air port on 30/12/2007 with my master card. But when checking my bill, I found that they charged me with double the amount. The same payment came in two lines with the same amount of 209.05a$.
Term id : [protected] auth: x05702
Merchant no: 568297 batch: 000008 invoice: 000026
Date: 30/12/2007. The master card company said that the error should be corrected from the airline company and they cannot do anything about it.
RESOLVED
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Anurud,
Thanks for taking the time to contact us here on our forum. We are shocked to read this and would like to help. Kindly provide us with your case reference number, we will contact our team for you and request an update.
We apologise for any inconvenience caused and hope to hear back from you soon
*Gill
I called +[protected] who re-direct me to call [protected] which never has a human being on the otherside of the line to help. All machine and options. No help at all.
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