The complaint has been investigated and
resolved to the customer's satisfactionResolved Empire Today — refund of deposit
resolved to the customer's satisfaction
Jan 17 2012 had a salesmen come to my home, we entered into a contract for laminate flooring and was assured by him and also a document we signed, that we could cancel within 3 days and receive our deposit back.On Jan18, 2012 I called to cancel, also followed instructions on cancel document to submit in writing of cancel and would receive my deposit within 10 days of receipt.Called 30days later and was told a check was on the way from the San Fran office, it would take 10-14 buisness days.March 14 called and was told a check was issues Feb 29 2012
and give it another day or so, even gave me a check #. It is now March29 2012 I still have received NOTHING.I wish I would have read all the complaints online Before I had them come to my home.Any suggestions on how I can get my deposit back.
The complaint has been investigated and resolved to the customer's satisfaction.