Los Angeles, California
United States - 90024-6522
eHarmony claims to factor appearance into its matching process. Nothing could be further from the truth. Individuals usually have a ballpark conception of their own appearance. I am an attractive person, with a physically fit physique and a decent sense for style. However, based on the majority of matches sent to me by eHarmony you would think I have a penchant for people with poor grooming skills and obese body types. Close to 50% of the matches are non-paying members and I would assess the number of attractive people (8+/10) as about 1 in 100. The only thing eHarmony does well is advertise. After a few weeks with the service you may fear that you appear "desperate" based on the quality of the "matches" they place you with. Add their terrible system to their premium fees and you have, perhaps, the worst value in online dating. Steer-clear, believe me.
I enrolled in e-harmony at the suggestion of a friend, who was happy with the service at the time.
After looking at over 100 'matches', I did not find even one individual whom I would consider meeting at a Starbucks for a cup of coffee! I asked for a refund, and was told that I 'wasn't trying to find my mate'. I replied that I already had a full-time job, and that weeding out these losers took too much time. I was told to consider my 'search' as a second job!
Finally, both my friend and I began to get 'matches' that were absolutely creepy men, obviously looking for victims. Photos of a couple with the woman's eyes scratched out, comments about needing 'control' in relationships, anger towards women, and how these men had been 'betrayed' many, many times, and that they were only living to find their 'true love'. And on and on...
I again asked for a refund, stating the above, and was told that I really needed to 'try harder' to find my 'soul mate'. E-harmony stated that it 'respected the privacy' of the individuals mentioned above, but they 'would investigate', if I would tell them who they were. At that point, I told them they were scam artists, and that for my own safety, I was shutting down my site with them. However, they continue to bill me.
Stay away from e-harmony. You're better off at the local singles bar.
I signed up for what I thought was just a 3 month subscription. Aftr using their program for about three weeks I decided that it just wasn't working like they say it should. I then went to cancel my subscription and had a very hard time finding a number to call to do so. I had to go on Google to actually find the number.
I then called and talk to them and and they told me that I could cancel but that I signed up for a 1 year program and that they were going to charge me 2 more payments of $79.80 and that they could not cancel those payments.
I think that they are very deceptive in their way of doing business and I would not recommend them to anyone. They make things very hard to find because they don't want you to be able to cancel something that does not work very well.
Businesses like this are only out to take your money and provide as little information as possible for you to contact them and try to get your money back or cancel your account.
I hope that someone will do something about Eharmony ripping poeple off with their deceptive policies.
I signed up for a 6 month membership. Soon after signing up I stopped using the service and never signed onto...
I tried Eharmony for 6 month then let it expire. They kept sending me offers that kept getting cheaper so after few months of this I signed up for additional 3 months. I decided I would contact anyone with a picture. And I also was in contact with people out of state. And my criteria was very liberal (this time) to see if I would receive any communications. I made it to communication with 2 both were over a 4 hour drive to meet. (we never met) I "started communication" with all just for the heck of it. Shortly after signing up a friend told me of plenty of fish. com . It a free dating site. I had more responses in 2 weeks than my entire membership with Eh. So being a little bitter with how much money I gave to them I attempted to put my profile my experation date (written out in words, not red flag) it red flagged and I am offically ban from Eharmony for violating my agreement with them. I did find it funny how all the same guys were still on Eh my second time around. See ya on plentyoffish.com (ps i am cute and funny and no i am not fat!lol)
A total scam do not give them your money!!! Use free sites. Eharmony is a predatory services that takes advantage of people. For the money, they provide you nothing. They waste your time sending you matches that are non members/expired members (To draw them back into signing up) or people that are hundreds of miles away and 20 years older than you. This is just to sucker people out of their money. They will not allow you to cancel either and claim to not have my initial email to cancel within 24 hours. How convenient. Well they suckered me out of 200+ bucks, but I will give them their money worth by making sure everyone else knows what scammers they really are. Use plenty of fish!
I don't know if I am the first... I doubt it... but I have been on four a month and all I get is total fat dogs... I specifically stated I wanted thin, average, a few extra pounds etc and I have gotten almost nothing! For $60 you better re-think it...and no I am not ugly... I've never had a problem getting attractive women so be warned... no cuties to be found here...Oh and they sent me matches from far away when I stated it was important that they be close not a single one in my city and K>C> is next door and not squat going on there.
Eharmony.com has charged me $24.95 for July 2008, when I have not used their services for weeks. I paid for...
I signed up for eharmony. receipt dated 6/17/08. I emailed and mailed letters to customer service that I wanted a refund within 3 days of signing up...they would not refund..just a bunch of form emails telling me to bad to sad. I continue to email them of the many complaints I have to no avail. Obviously they will not refund my money. Now I am getting emails of matches with their subject line "david wants to get to know you better"...this is not an initiation by "david" but eharmony. How embarrasing that I replied to "david" and no response...this person had never even looked at my profile and certainly was not interested in "getting to know me better". Very misleading and I am very unhappy with their customer service as well as their matching system. nolajazz
Now this is a laugh that is not funny! What would a 71 year old woman with a husband who is 89, want with a service such as this. I never ordered this service EHarmony. It is frightening that they are able to get information and without authorization charge $179.70 to my account. Believe me, this is a BIG amount for two people who live on social security.
I wish to advise the company, if this is not addressed immediately, I will be force to open legal investigation with the involvement of Office of Attorney General.
I was an on and off eHarmony user for several years. During that time I have not been on one single date with any person. Match after match led nowhere, the worst were the few that passed all the communication phases and before exchanging phone numbers, all of a sudden they decide to take a break from dating? Huh? Online dating was supposed to revolutionize the singles scene and making dating 'easier, ' but in fact all it's done is make consumers wallets lighter. The problem with online dating services is that people don't seem to take it seriously enough to go past the initial communication/flirting stage and onto actual physical meeting. In that respect eHarmony is not unique. However, I do find fault with the way eHarmony seems to flood the airwaves and commercial spaces with this rosy picture of couple after couple that met, fell in love, and married through eHarmony. Not to mention the high rates they charge for their services. I also have several friends that have used eHarmony and none of them found success. I'd say successful couples that met through eHarmony are the exception and not the rule. Just my 2 cents.
I'm very dissatisfied with EHarmony. I received over 500 matches, 4 of them inappropriate scams that I...
Well I signed up for an online dating service in March of this year. To tell you the truth I was lonely. I...
I joined eharmony several months ago. They matched me those who only were involved because they received a FREE membership. I even had one guy who stated that I needed to get back to him because his free membership was going to expire. I complained to Eharmony- they did not care that I was paying good money to meet potentials. They did not care that the only people responding were those who were offered a free trial period. In fact, they did not care that I was ready to cancel. Told me "go ahead but I would need to call another number to do so."
Do not waste your time or money. This is a scam that will only take your money and not even answer your concerns.
As an on and off member of Eharmony since 2004, I can tell you from personal experience - save your money. My...
When I was a member of E-harmony more than 95% of the men they matched me up with lived at least 1000 miles away from me and the few who lived less than 200 miles away (whom I could count on one hand) closed me out. I live in Boston. E-harmony's matching program couldn't find ANY men in my heavily-populated area with whom to match me? Somethings fishy since as soon as I let my membership expire, E-harmony then magically was suddenly able to find me matches in the Boston area, often sending me one or more a week as "bait" to get me to sign up again. It makes me question their ethics.
Also, I signed up specifying no automatic renewal. They put me in for automatic renewal. I spent hours figuring out how to change it on the computer and e-mailing them to confirm that they had done it. Yet when my membership expired they **still** automatically renewed me! Luckily I had used a specially-generated credit card number that has a dollar-cap and the renewal bounced. Then they e-mailed me asking me to give them a new credit card number since they couldn't automatically renew me and wanted to. Slimey and unethical. Avoid this company. They rip people off and I feel bad for people who are signing up in good faith. I think of what they will have to deal with. It is sad to be scammed.
I became a member of the e harmony dating service for a month and they have monthly auto renewal option. Six days before the renewal date, I informed them that I do not wish to renew my subscription. As I didn't receive a reply, I wrote to them again a day before renewal date. On renewal day, I received an email saying my membership fees were charged to my credit card. I replied to that email stating that I wrote to them before and requesting a refund. Still no reply. I wrote again today but am not expecting a reply and have no way of recovering my money.
Although I was able to cancel my membership online without additional month fees I agree with many of the other comments on this board namely they seem to wait until the last renewal minute to find "new" matches and they match non-paying/inactive accounts.
After speaking with one of my "new" matches I realized we had both been members for months (much of the time when I wasn't receiving matcheds). We were all of sudden matched when it was time for me to cancel. Also I don't like the idea that my picture and profile is sent to non-members with whom I can't communicate in the hopes they sign up. (In their about section they actually state this is a reason they match you with non members). If your going to use me or anyone else at marketing bait we should be paid.
But my biggest frustrations and the reason I am writing is eharmony's policy of giving "free" communication periods. Its free for everyone accept the paying members. Such give a ways causes their system to such down on a regular basis because of the overflow of people. So not only have I already paid for this "free" time but I am then also not able to use the system. These system unavailabilities happen every time there is such an offer (and other times for not apparent reason). If you know your going to have this offer at least give the paying customers notice so that they can prepare and log on before or GIVE US A PRORATED REFUND!
My primary complaint is not with their personality/features matching system because many different sites just have certain flaws in the matches. I accept that.
My main complaint has to do with the number of matches. When I first signed up, I got approximately 15-20 matches. The next day, about 10. Following day another 12, etc. So I would say on average, I receive 10-15 matches every day.
Now, to me this seems skeptical. They boast over 15 million members. I understand that after I filter down to location, etc, it segments that 15 million a bit. But then again, I live in LA - one of the most densely populated cities in the country, so I would say there are probably over 1,000-5,000 people that meet my criteria (I put "No Preference" to almost everything). How do I know this? Well I tried almost every other site, and on average there were over 1,000 matches at least when I searched at any given time. So on the low end, there should be at least 1,000 matches to my criteria when I first signed up.
So the part where this is very deceptive business practice is because I pay on subscription model - meaning I pretty much pay for every day I am on the service. At $59, it's almost $2 per day. So if you do the math, let's say in their database there are 1,000 people that match me, and if they only send me 10-15 every day, it'll take me at least 3 months to view those 1,000 people! And that's just assuming that there are only 1,000...there could be 10,000!
It seems to me they are doing some sort of scam. I can understand that if the first day I sign up, I get like 500 matches, and then as time goes by, I slowly get less and less. But nope, I started off with 20, and it's been consistently 10-15 every day. These matches are not manually done (if so, I can understand the limit of only a certain amount of matches can be done every day cause it's by manual human labor). But nope - it is done by computer. And if you run one query, it should return ALL matches...not just 10-15.
This is deceptive and a scheme to draw you in more for longer subscriptions. It's like me joining Netflix and saying "I like only Horror Movies" and then only being shown my selection of horror movies 1o movies at a time. I should have complete access to all my matches. And for them to say that I have only 20 matches the very first day, and 10 new ones happen to pop up every day is completely false.
I'm saying class-action lawsuit here cause this practice affects EVERYONE on eharmony.com
It's a well publicized fact that this company discriminates against gays and lesbians. But I've been wondering for some time now if this company is against interratcial couples because I have seen many of their commercials and there is not a single mixed color couple featured in any of them I've seen. It's always : white woman & white man, black woman & black man, Asian woman & Asian man, etc. No exception to this "same color" couple-making so far in their advertisement. Their commercials are so "consistent" regarding this issue that I finally had to say something somewhere. Are they just trying to be PC on national TV ads? Or do they firmly believe in "keeping the races pure"?