eHarmony

Has anyone seriously looked into a class action suit to get back money charged for auto-renewals? I did not get any notice that i was being renewed (and my credit card charged) even though the initial agreement states that we are supposed to receive notice. I tried to get a refund and was told that they don't do refunds and that i agreed to the auto renewal at the time of signing up (even though i didn't even know there was a renewal setting). I am upset that this kind of practice has been going on. They need to be stopped.

Call them and tell them to turn off the auto-renewal, and then ask them to guide you while you are on the internet so you can see that it's turned off. Then print out that page. Also, cancel your credit card and get a new one. Write to eharmony by email or snail mail (or both so you have email time stamp) and tell them that you revoke any right to charge you for any service, past or present, except for the original month. You may not get any refunds, but this should stop them from charging you any more. They are really ruthless.

This is how they make their money. They automatically set you up for autorenewal even though you only selected a certain period of time. They make it hard to find a way to turn it off, and when I asked them to turn it off, they said they would verbally but charged me for another month at 49.99 anyway, refusing to refund it even though I immediately called them the morning they did that and also manually canceled my account. They are not interested in meeting the customer's needs or wishes or staying true to the intent of the agreement. They only want to make money at the customer's expense. They speak doublespeak and try to intimidate you by saying that if they were to give you a refund it would be really bad for the person who said they would cancel it for you, following that argument with the statement that they aren't "authorized" to give refunds. They try to wear you out, and even told my bank that I had only cancelled my account but had not cancelled the auto-renew. What is that supposed to mean? That I want to keep paying but not using the account? They are crooks.

I am not looking for some one to complete me, and I doubt that every single person on a dating online sit does. People have different reasons for using online dating. People who malinger at bars and grils in my geographic area, are not exactly brimming with money either. I work outside the home, and I do socialize in that way. Any dating site is going to be a toss up. Its a calculated game of chance. I know that chance is not possible when the matches on eHarmony are NOT even members and have not bee for years. Those idiots need to quit it. I am so thankful that I never became a paying member. To think that some one will be reading my profile and checking out my picture...without my permission.

That is a violatio!
I'ts wrong.

A FRAUD like eHarmony needs to be called on the carpet for its fraudulant practices. PERIOD!

I had the same problem/situation with eHarmony & I didn't sign up again.

They refused to refund me my money or even allow me to see this so called new person of interest & it was nothing but a waste of my precious time filling out tons of forms which under normal circumstances I would have thought made the place better, but it doesn't.

http://sensualforyou.com/company-reviews.php#eharmony

I realized about a year ago I was never going to meet anyone compatible to me on a dating site.

I've been dating online since 1998 & while I met tons of people at first, the minute I stopped casually dating, & started looking seriously for long term relationships, my choices dried up.

Over the years I've grown as a person, & I find most people on dating sites are very insecure, have little money (not that I'm rich yet, but I plan to be) &/or are desperate for someone to complete them as a human being. I don't need anyone to complete me, I'm fine just the way I am. I look for companionship.

I don't work outside my home, so I don't have any social contact with people (I work online), & I've been so busy with my businesses for so many years (since '89), time just flew & I had no real friends to speak of because I only got to Toronto in 1984.

I still belong to all of those dating sites I joined up with years ago, but I never get any positive like minded people out there & being that I'm not your average person, it makes it that much harder for me to find people, so I've just given up.

I wouldn't invest any money into any dating site if I were you, but clearly the choice is yours.

In fact I used to call myself an expert on dating sites because I knew them all, but it seems dating sites have fallen by the wayside, because I'm lucky if I get any responses to my profiles in a year's time.

Besides the fact that 95% of anyone who responds doesn't read the profile, just gawks at my pic, & is only looking for a quick fix. They don't seriously try & get to know the person via the profile prior to contact (read to see if compatible), they feel I'm a control freak if I demand my profile be read prior to contact.

I respect everyone by reading their profile (assuming I contact people first), that's how dating sites should be, but it's never been that way & the dating sites don't care.

In fact whenever I contact people, they never respond back, so I stopped doing that & just waited for people to contact me, but I want quality, not quantity.

Just thought I'd give my point of view : )

Good luck everyone!

Michelle

I agree with all of the complaints. I think that everyone that has been suckered into this scam, should come together and demand monies back. I also think that we should come together and build our own singles web-site to help those who are really looking for something special. Nothing wrong with complaining, but lets start action such as building something that would put e harmony out of business.

It is refusing to upload photos because it says they have to be .jpg. THEY ARE .JPG. Have spent 30 minutes and can't find a way in this MAZE to get help. Am I really spending $300 for a service that doesn't make help readily available?

BEWARE! eHarmony doesn't not operate using an iPad. But they don't tell you that in the agreement when you sign up. I received error messages to try again later until the 3 day cancellation had past, had difficulty finding email or phone number for customer services. On the 4th day I finally got any address they told me my 3 days had past and would not refund my money. They have violated the agreement by not making the service available, so I've filed a complaint with the Texas Attorney General.

I'll never do business with them again!

E harmony is an economical rapist! It says 3 month trial but comes every month after to eat the funds, makes it impossible to return to account to re_unsubcribe for what was a time agreed TRIAL in the first place! I don't care if it's .99 cents; when the service is unwanted stop grabbing money that isn't yours. Online dating is pathetic. Every site is the same, free or paid, but, free is always better, at least the free ones don't economically rape consumers. And the expectations of being billionaires is slightly less on free sites.

I cannot find an option for stopping eHarmony from bombarding me with emails. I want to stop any contact with them. I tried their service for two years without result--the site did nothing to meet my expectations. Big disappointment.

Okay, I have had enough of this eHarmony crap! They just tried to match me with my ex-husband!

HERE IS THE CORPORATE PHONE NUMBER FOR E-HARMONY TO GET YOUR MONEY BACK
[protected] the number on the site, that 800 number, they will NEVER call you back. This takes you directly to their corporate offices at 800 E Walnut in Pasadena, California

I signed up with eHarmony because my family and friends wanted me to meet someone that I could go to dinner with, go fishing with, even go to the movie with. However, when they profile you fill out is complete they must discard it as you tell them what age bracket you are interested in and the height of the person, the nationality of the person, etc., and all you get is short, little fat, bald headed people that are rarely out of their 40s. Either that or they are in their 80s. I am sorry. I nursed my husband for many years and I DO NOT WANT A MAN THAT I HAVE TO NURSE. not to say that I would not take care of a person should the need arise but I am definitely not looking for one in the onset. If you do not do as they say and communicate with the people they send they will send you no more matchs and tell you there are none avaiable. Well I am not available. Hear me now and hear me well. I want my money back and I want it back now. If I want to find someone, I will do it on my own. I have never yet had trouble finding a man if and when I wanted one and I do not foresee any trouble now. I feel like eHarmony is a false advertisement. I think maybe we should all get together and do a class action or something to stop them. I have a terrific attorney.

Well, I can take it one step further. Those "couples" that ar so lovingly portrayed on E-harmony's television ads: THEY'RE ALL PAID ACTORS!

I am in the tv and film business in Los Angeles, and when I read this on a casting notice, my teeth about fell out (or would have if they'd been loose enough).

You meet someone when you meet someone - whether online or in person. I'd rather wait, thank you. I have had absolutely awful experiences with online dating, and for now, will just be content with a good book and my wonderful cats.

And you CAN get back your mooney - just threaten them with your state's attorney general's office, and you'll see E-harmony do a real backstep on the no refund statements.

Take care everyone!

Diana

Any ideas what's the best dating Web site to use?