eBay
reviews and complaints

Purchased a samsung galaxy s8 from eBay seller. Condition of product was defined as "excellent ". When product arrived it had 2 inch scratch across face of phone and back of phone had many scratches and wear. Certainly not excellent condition, fair condition maybe. No charge on phone and low quality charger enclosed.

I live on farm and have no printer or access to one within 17 miles. I requested a mailed return label and seller would not comment. I wanted to give poor rating to alert other potential buyers to beware of this seller. In ebay rating it indicated they already gave the seller a five star rating. I see ebay as complicit in this fraudulent sellers activity.

I won a bid on an item and the seller did not put my correct address on the package (how could occur when my shipping address has been in eBay's system for over 2-decades?) and I received an email from the U.S.P.S. the package had been returned to the seller. I contacted the seller to inform him/her about the situation and 2 emails went unanswered. eBay's tracking system shows that the package was not delivered, but would not allow me to open a "Case" against the seller. And when I tried to reach eBay through their 1-800 customer support number, I learned it is no longer in service except for "fraudulent activity" complaints (whatever that means). Calling PayPal (based on experiences) to resolve such issues with sellers is an exercise in futility. So, I was left with only one option and that was to call my credit card company to dispute the charge, which eBay doesn't like customers doing.

I am very dissatisfied with what I think happened to me today. I was the only bidder on this item down to the last 30 seconds & then all of a sudden I lost the bid. I believe the seller wanted more money & bid himself on this item. Is this shill bidding? I thought that was not allowed? And, how do I prove that happened? I am hesitant to bid anymore on items if this is what is going on. Hopefully, someone looks into this for me.
thank you, Victoria Travis

EBay buyer can return anything as long as they state" not as described" . I sent proof to EBay that buyer was wrong and dishonest in his rationale for a return . EBay still favored the buyer in dispute. Then EBay reversed their decision and favored me in the dispute. Then EBay reversed the decision again and favored buyer. Buyer then was refunded what he paid for the watch and kept my watch. EBay did not assist me in getting my watch back. I will cancel my EBay membership that I have had for years. I wasn't aware of these draconian rules of EBay that favors the buyer always. The internet is full of lawsuits and complaints regarding this issue.

Concerning the last two items I sold, they: * Double sold a speaker that I shipped out. Two days after the first sale they notified me they had sold it again.
*Latest item: no link to the shipping label at reduced postage so paid full price at the post office. Minus 5 on the service scale. They send email notices like it's 1999.
Etsy.com gets another loyal follower due to greed.

Public noice
NAB fraud account 084004-[protected]

There is a scammer in Australia going by Zac Thompson and also saying the wife's name is Emma Jane Fawker. We paid them $915 from a Westpac account to their NAB ac no. BSB 084004 AC no.[protected] for an iPhone that has not been delivered. NAB is protecting these criminals and has refused to return the funds or investigate and Westpac simply tells us "we are unable to recall the funds.
Australians beware the banks protect such people. We have written to NAB to close this fraud account to protect members of the public and today, the account is still open for"business" upon checking on 19/06/2021

Turns out the car I thought I bought had been fraudulently "sold" in April as well. Identical ads apparently and identical name. Since ebay was advised of this scam in April they should not have allowed it to reappear with the same name and info in June. I feel that ebay is an accomplice in this cheat and telling me now about what I should have done differently is simply shifting blame. The ebay cards i used should be traceable and reffunded to me.

I purchased a Vanity Fair thru eBay by phone. received no email confirmation.
Purchase not shown in my summary. No way to contact seller Shoemagoo (name on mailed package).
Not expensive, just doesn't fit; would have ordered another. No longer have confidence in buying on eBay.

Numbers on package include UPC: [protected]
71102-ZIG16-CSGEX number under bar code:

I have sent many messages to the company destinlogak and they have not reply, I ordered and received a personalized diamond painting but the colours were the wrong colour and there was some colours missing I sent my first message on april 16th 2021 the only message I received was they would get it sorted and I have received nothing at all enclose a picture of the painting that can-not be finished as I do not have the right colours and the missing beads

I ordered a pair of Rebok Royal sneakers from this company through your site on May 3rd not realing it was coming from China. Today they said they delivered my sneakers. What I received from them was a epacket with a couple of white facemasks. Their number is on reachable. Is there a way to stop them so they do not do this to anyone else. My number is [protected]. My order number was [protected]. This company is on your site scamming people. Hopefully you can remove them from your site. Please let me know if you find a phone number that works. Thank you Michael Romano

I listed my item on ebay with the stipulation that the buyer would pay all shipping costs. As it turned out I was charged more for a "shipping label" that I printed than the buyer paid for the shipping of the item. Any rational person would consider the label part of the shipping cost. It appears to me that ebay is splitting the cost of the shipping between the buyer and the seller.

Item Gorilla poly dump cart.
Item number [protected]
Order number [protected]
Ordered April 24 2021
Money taken by seller (miebie) April 24th
Was to be deliver on May 15th 2021. Wasn't !
It is now June 5th 2021. Still no cart !
I think I have be ripped off.
Want my money back! Thank You!

Why is it possible for a seller to bid on their own listing? That is bad programming. If the seller is logged in, the "Place Bid" button should not show or should be shadowed out. You opening an opportunity up, for sellers, to be dishonest and jack prices up unfairly.

My listing says I have questions to answer but there are not and questions when I follow the link.

Typing speed allowed in your program is rediculously slow and annoying.

Android 5.1.1, Galaxy Tab 5, Firefox.

The seller (gracefulvara) advertised 2 door handles in their ebay ad, but only sent 1 door handle. They have refused to accept the handle back or refund my money or send the second handle. They have delayed and made false promises to rectify the situation so that now time has run out and ebays money back guarantee is non functional.

2pcs oval round flush recessed finger pulls sliding door handle good j4s0
Item price $9.59
Quantity 1
Item number [protected]
Package carrier speedpak

Member2592520

On 5/16/21 I ordered 10 double plastic Van Ness pet dishes. I enclosed a message saying if these Van Ness dishes are size medium do not send and reimburse my total payment. I left information for them to contact me. Their description of the item did not include size or any dimensions. They shipped them anyway. Upon receiving them I see they shipped the size medium I said I could not use for my flat faced cats, telling them I raise Persians in my message to seller. The total for the dishes plus tax is $153. They have stopped communicating with me because I am asking for reimbursement for shipping and insurance, as they mentioned that I was to do. They refuse to take responsibly for sending me items I cannot use. I am quite upset as I feel it is their fault that I am now in this situation because they ignored my explicit message to them. I would appreciate any help. Thank you.

PLEASE HAVE SOMEONE CALL ME AT [protected] EBAY IS NOT LIVING UP TO THEIR PROCEDURES.

Microsoft Office Home and Student 2019 For 1PC Windows 1 User License Key Card
Order number:

[protected]

Seller ID:

dakha-5029

Quantity:

1

Request ID:

[protected]

Request opened:

May 26, 2021

Email reference id: [#b4435853af414779a6b2379760ec0a39#]

Team

You sent me a defective part with a hole in the bottom of it. I contacted you previously with no response from you. My name is Kevin French and the delivery address is 20271 N 260th Dr, Buckeye Az 85396. How can I return the defective part and get one that is correct? Let me know ASAP.

Kevin French

I purchased 2 dental handpieces on 4/9/21 from 24karat2019, for $843.44 each or $1686.44 in total. One of the 2 items arrived 6 weeks later. The Seller claimed the second one was not available, but never refunded me the money for the second item. The Seller then requested that I close the eBay complaint so that they could refund me the money. They sent me an email that they refunded $100 of the $843.44 to my PayPal account, which they did. Even though the Seller claims that the items are no longer available, they still have 4 of them for sale.

Ebay chose to change my view to this absurd view with giant check-mark icons that remind me of either a child's toys or a cell phone for technically challenged senior citizens. We have a store & an additional site (since 2005). It is truly very disheartening to see this beloved platform deteriorate daily. I know india is suffering tremendously, but ebay is supposed to have done great improvements since closing its ticket sales division. This is not what has occurred. We are sadly preparing to relocate our sales to several other venues. I, for one gave up on large ticket items which i'd like to sell. Ebay is not to be trusted in these matters. I will be moving more items to other high-end venues that have great reputations. Comiclink, heritage auction house in dallas, etsy (even this platform is better than payebay, pal;-{ constant lack of attention to the seller, with whom ebay will die off as we move away. I have noticed a severe drop in many areas of sales here already. Can they do nothing to correct this?!? There is no customer service, no phone to a human. Very dissapointing all around.