Dubai Firstcredit card and collections department issue

D Nov 07, 2018
This review was posted by
a verified customer
Verified customer

Im complaining about my creditcard payment because at first i payed last 2 months with only the minimum amount and my account went to the collections department. After 1 month i have the money now to sort out everything and the collections department wants me to pay only 1520 which i did not do. I paid 12k dhs and after that knowing that my account has been blocked. They informed me that i can pay the balance afterwards. How can i activate my card again. So technically i just lost my 10k dhs that they didnt inform me that my account has been blocked. I want to re instate my account. Please help me with this i am not a deliquent client i have just delayed payments and this isnt right

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