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216 complaints
8 resolved 208 unresolved
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DoubleDown Casino headquarters

605 Fifth Avenue South, Suite 300
Washington, Seattle 98104
United States

DoubleDown Casino website

What category is DoubleDown Casino related to?

DoubleDown Casino is related to the Gambling Games category.

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Overview of DoubleDown Casino complaint handling

216 DoubleDown Casino reviews first appeared on Complaints Board on Aug 9, 2011. The latest review High cost, little to no return was posted on Jun 12, 2022. The latest complaint purchased chip package. did not receive it was resolved on Nov 02, 2013. DoubleDown Casino has an average consumer rating of 1 stars from 216 reviews. DoubleDown Casino has resolved 8 complaints.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with DoubleDown Casino Customer Service. Initial DoubleDown Casino complaints should be directed to their team directly. You can find contact details for DoubleDown Casino above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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Latest DoubleDown Casino’s complaints

K
8:59 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

DoubleDown Casino - High cost, little to no return

I have been pkaying Doubledown for years. Long ago it used to be worth playing, payouts were better and therefore encouraging to play. I used to get $100,000,000 credits daily to play which was taken away almost a year ago. Now all you get is $125,000 - $200,000 as a daily bonus. They are cheap, cheap, cheap! There are many much better Casino sites to play...

Read full review of DoubleDown Casino
J
8:16 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

DoubleDown Casino - Locked out of high limit and losing 97% progress.

I love this game and I am a loyal player. I’ve played well over12 years. I’ve even purchased multiple times. I do not complain, however, I have on a few occasions been locked out of the high limit room. I finally got in today and lost my 97% progress. I faithfully play daily it is my fix as I’m not able to go out often. I missed Saturday as I was in the...

Read full review of DoubleDown Casino
J
9:29 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

DoubleDown Casino - Purchased 400,000,000 credits for $99.99, they disappeared

Wife's 82nd birthday May 5, 2022, I purchased 400,000,000 credits for $99.99 at about 7:11 am on her computer. The credits showed in her account and I immediately X'ed out of the program by 7:13 am and shut her computer down. She got up at 8:15 and logged in a bit later and the credits were gone. I do not play the casino games, I only play Texas HoldEm. I...

Read full review of DoubleDown Casino
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