DoorDash review: Employ higher caliber dashers ( 2 comments)

DoorDash, although overall a good service, does not vet their employees. Called three times to verify arrival using the mobile app tracker, I waited for 20 minutes outside my hotlel lobby. I received no call on my cell. My phone is fine. Been using it all goddamn day for work. Using it now. The dasher drove 30 minutes outside of Lexington to deliver.. I showed the dasher my call history. Zero incoming calls. Dasher's temperament was piss poor and moral could improve. That being said, I'd be upset too if I drove 30 minutes and then waited for another 20 for my customer to accept the order.

DoorDash... your employees must call your customers on their mobile phones. Your customers are busy and most work for a living. Forget communication through the app. The majority of your customers use your service out of necessity. It's not a regular food supply.