Domino's Pizza review: Unauthorized charge

I am filing a formal complaint regarding an unauthorized $28.28 charge associated with Domino’s Store #3335, 2554 Adam Clayton Powell Jr. Blvd., New York, NY 10039.

I never placed an order with this location and never authorized this business to charge my card. The charge appeared on my account on September 11, 2026. I reside in Texas and did not make or authorize this purchase in New York.

My bank transaction information identifies the merchant as “DOMINO’S 3335” and indicates that the card number was entered by the customer/merchant. I am requesting that Domino’s immediately investigate how my card information was used, identify the order associated with the $28.28 charge, preserve all relevant transaction and order records, and refund the unauthorized charge.

Because I did not authorize this transaction, I am also reporting it to my financial institution as suspected fraudulent card activity. I request a written explanation of the results of your investigation.

Transaction amount: $28.28
Merchant: Domino’s #3335
Location: 2554 Adam Clayton Powell Jr. Blvd., New York, NY 10039
Date charge appeared: September 11, 2026
Card ending: 1981

I expect this matter to be taken seriously and addressed promptly.

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