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Domino's Pizza

Domino's Pizza review: Service

C
Author of the review
7:13 pm UTC

We ordered our pizzas at 2 pm for 5 pm. At 5:15 we tried to call the store, waited on phone for 35 minutes! By chance, we got another call in call waiting at 5:45. It was the store on 16th ave in Conway, South Carolina. Whoopy, telling us that our pizza was waiting for an hour to be delivered in another 3-4 hours! First, this notice was already 45 minutes late! And on top, we should wait another 3-4 hours for a cold pizza?

This absolutely sucks. Trust me, this was the very last time I ordered from your company. I asked politely to cancel my order, reimburse our money, and ordered from a local pizzeria.
Thanks for absolute horrid customer service. I'll tell that story to who ever wants to hear it. Furthermore I'll leave my reviews where ever I can post it, Yelp, Yellow pages etc.!

Desired outcome: Better customer service

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    Jul 30, 2026
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Domino's Pizza is ranked 2 among 57 companies in the Fast Food Chains category