Domino's Pizza review: Pizza never came and the refund is still not showing

08/12/2021 order # 1528
cust. Phone number used to order: [protected]
weplaced a mobile order around 7:15pm, 9:51pm the food hasn't arrived. I called the store and said the driver is on its way and they are just very busy and has only 1 driver. 11:00pm food is still not delivered I called again and spoke to the same perosn (manager) asking what happened and if it's still coming because that is my kids foods. I directly aske dhim if its still coming so if not w ecan just go out an d buy somewhere else becaus eagain it is for my kids. He said wait and check with the driver, came back on the phone saying the food was delivered. I told him there is no food here. We've been patiently waiting. He said may I take all your orders again and will make it, the system is not allowing me to see your orders. I gave him all our orders and he said give us 15 mins. After 45mins, food is still not delivered noone is answering the phone - of course they are close. As much as I dont want to complain but they did it twice already and it is very/really unacceptable.