manager and pizza
My wifee and I ordered a extra large cheese steak pizza. We payed for it and told them we would be back to pick it up in about thirty minutes. We returned and picked up the pizza and did not look at it until we got home it was dryed out the meat was burned I called your complaint number and they told me call the local store which I did. I ask for the...
Read full complaintmy last online order
On 11/23 at 4:35pm I placed an on line order from the Dominos franchise at 10 Farrell St. So. Burlington, Vt. 05403, order number798. This was a carryout order with an advertised pickup time of 15- 25 Min. from the time the order is placed. I left my house at 4:45pm to pick up my order. When I arrived I saw my name listed on the in store progress board that...
Read full complaintthe female shift supervisor.
At 240 I started placing my order when I had chosen everything we wanted here at the nursing home on 50 n Pennsylvania Ave. When I hit pay at the store, the computer had a glitch and went to another screen. I called 5708292900 and a female answered I explained to her what had happen and I just wanted to make sure our wings would be well done in the order at this time its now 250 am. The female looked for the order and said it wasn't there and told me the reason for the glitch is because they're not making food anymore. I said to the female we started the order 20 min ago and there was a glitch and I asked if she could please place the order there because we are really hungry the female began being very rude and hung the phone up on me. Where I work we are only 1 min from the store so I drove to the store and wanted to speak to the manager. This same female and only female that was working In the store at this time, stated she was the shift manager and ask me what happened I asked her if she was the woman that just hung the phone up on me in mid conversation while speaking about my order and she denied it saying she didn't know what I was talking about. Then slammed the drive thru window in my face. Then a guy comes to the window and ask me how he could help I asked for the manager again he said he was the manager. I told him what had happened and he went to look the order up and told me the glitch that I experienced must have knocked out the order. He asked if he could ring up whatever it was and still give me the food we had ordered I said yes. I asked for the females name because I was reporting her and her ignorant attitude and behavior to corporate. He told me he could not give out personal information. My co-workers and I order from the store a lot and we spend a lot of money eating Dominos on a weekly basis so to be treated like that is really unfair and defiantly unprofessional and she should be dealt with accordingly. That is no way to treat a paying customer.
pizza
IMADE AN ONLINE ORDER AT 12:08 PM SATURDAY, NOVEMBER 16, 2019. I always track my orders for I have been a costumer of Dominos for over 15 years. My order was in quality ck at 12:20pm so I knew that it should reach my house shortly I am less than 2 miles away from store. My order did not reach my address 606 jaudon ave. rincon ga 31326 until 1:10pm Naomi wa...
Read full complaintmanager rudeness
First let me say that dominos was the only shoppe we ordered from. I ordered a carry out and asked the employee if I gave a tip could they bring it out to my car since I just had back surgery. (about a distance of 70 feet }. When I went to pick it up I called to let them know I was there. A different employee told me they wont come out to bring me the pie...
Read full complaintpizza pick up
listed in numeral order: 1. called to order 2 medium speciality pizzas and 1 medium cheese pizza's. Was told that to get special prices of $7.99 for medium speciality pizza and $5.99 for medium cheese pizza we had to order it on line, that they did not have the capabilities to help us on the phone. Phone call ended. 2. spent about 10-15 minutes trying to...
Read full complaintlied to by order taker...
About 3 weeks ago around 9-10 at night, I ordered 2 of your large $7.99 carry out pizzas. I asked the girl for a hand tossed pepperoni, beef, and sausage. Then on the 2nd pizza I asked for a hand tossed pan pizza with garlic parmesan sauce, phyllie meat, onions and bell peppers. She told me y'all didn't make any kind of pan pizza crust for $7.99... I ended...
Read full complaintdid not receive full order
I did an online order- paid in full.. driver forgot to give us our 2 liter cherry coke- i called within 5 mins of her leaving and asked the gal on the phone to hurry and catch her to send her back... she said ok.. an hour later- nothing.. i called back.. they put a "manager" on the phone who told me they would credit my account- i said no i want the soda...
Read full complaintdelivery time
I ordered a pizza at 2:21 PM. At 2:40 PM it said on line it was out for delivery. I am not even a mile away from Dominos. I called twice and was told it was a busy day and it would take 40-50 minutes for delivery. It did not say anything on their site about a 40-50 minute delivery. My pizza showed up an hour later and not hot. The site should say the...
Read full complaintpizza was very greasy.
Orderd a large thin crust with 3 toppings. Order was ready when I got there. At home the crust was wimpy and real greesey. Wife put back into oven and that didn't change a thing. Have not had this problem in the past. I did notice that they wwere real busy, but this should not cut back on the quality. The manager has been their for a long time and is very good with the customers .
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employee abuse
They also abuse their employees at the Cincinnati Ohio Dominos! My fiance used to work there, and we had close friends that were also employees at the same place, same time. All QUIT because the Manager (Dave) Would cuss at them, belittle them, call them names, harass them, abuse them. Saddest part, the area manager JONATHAN is allowing it to happen! He's caught it happening but allowing it to continue even after many employees quiting! Former employees fear lawsuit
delivery time, cold pizza, poor staff service. given no receipt.
I called to order a Large PhillyCheese steak pizza to be delivered to the house and I told the guy that I order if from to make sure it was hot and the comment he made was he would try. That should have told me something. I ordered the pizza and he said it would be 45 min. Well that 45 min. turned into almost an hour and a half later. When the delivery guy...
Read full complaintpizza / delivery / forgotten items
I placed a large order from Dominos on 501 E 38th St, Indianapolis, IN on 10/26/2019. The purchase amount was $124.59, with Domino's 2661, paid by Debit card. I placed my order at 7 pm. My order was: 2 Large Brooklyn Style Pacific Veggie 1 Large Brooklyn Philly Cheese 1 Large Brooklyn Memphis BBQ Chicken 1 Medium Hand Tossed Pizza with Pepperoni, Italian...
Read full complaint and 1 commentservice
I ordered pizza for my children while we are visiting Circus Circus Hotel. The front desk said let them know you is staying in the Skyrise Tower. I said ok. I called to place order they said meet in the Valet parking. I let person taking order we are staying in the Skyrise. He said ok, then we will meet you in the parking garage. I said ok, proceed to...
Read full complaintstaff and productivity
I order regularly from this location because I have always had a great experience but on this night (10/31/2019) I ordered 2 large one topping pizzas, garlic bread, and a two liter. I paid over the phone and sent my daughter to pick it up. Staff gave her a hard time picking it up, were rude when speaking to her, didn't repeat the order to her and neglected...
Read full complaintstaff
This dominos sucks. After a few times of being alerted my order was ready and getting there 20 minutes later and still having to wait another 20 minutes for my pizza, I learned to wait 20 minutes after they've lied about my order being ready to leave, to every time, have my order just coming out of the oven and Still have to wait. On top of that, every time...
Read full complaintpizza
Well about 9 year we had just got home had been out of town for a funeral ab of meat aabout theout 230 some miles away about 930 something starvingand not much in the house the thought was to get pizza we live just out of delivery rangeso i sent my son so he got home with philly cheese steak pizza like i said we were all starving the kids started on the...
Read full complaintcustomer service worst ever
I just had the Worst experience on the phone trying to order pizza for my daughter and her friends. The Dominos on 33 S Wilkes-Barre Blvd, Wilkes-Barre, PA 18702 didn't know the specials they tell you while you are on hold and transferred me to 3 people. Extremely unprofessional to the point where I don't feel comfortable giving them a chance anymore...
Read full complaintproduct
Last night (October 25) we placed an order with Domino's Pizza. We are a fairly regular customer of this particular Domino's location. Normally, the delivery is quite fast, but, last night it took longer than we usually expect. When the delivery came I said to the delivery person, I hope the pizza is hot. He assured me it was, unfortunately this was not...
Read full complaintservice and product
I placed an order at 7:13 pm 25/10/2019 order number 753, was told there's a delay of about 60 minutes because of the weather fine I accepted that. 2hrs passed, in between I have been in contact with the contact centre calling them to check on my order. 21:30 they call me one of the people working at the store was so rude. Order arrived pizza is so cold like it was leftover meals from a braai. I had to turn it back. Pity I didn't take the delivery guys name. But the managers name in bluedowns was apparently Siya cs I had requested to speak to him on the phone. When this guy said "nanku lo uyagwashula apha, " before handing the phone to the manager. My number is [protected]
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