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1.2 3834 Reviews

Dollar General Complaints Summary

189 Resolved
3638 Unresolved
Our verdict: If considering services from Dollar General with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dollar General reviews & complaints 3834

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Newest Dollar General reviews & complaints

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2:10 pm EDT

Dollar General falsely accused of stealing

Today I was falsely accused of stealing some 3 for a dollar candy and $1 slippers by some ridiculous store clerk at store #12724. She even said she needed to search my bag! I was completely offended and pissed. She got quiet after a while, but this isn't over. I am a 38 year old working woman with no desire to steal $2 worth of merchandise. She needs to be fired!

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concerned2019
, US
Aug 16, 2018 3:06 pm EDT

Stealing is stealing whether its $1 or $100. Should be reported to corporate.

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9:58 am EDT
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Dollar General overall store

Most shelves remain empty. Store looks like a cyclone hit it. Trash always laying in the parking lot. Went to shop in there today and they were doing a reset on the front register area. I am partially disabled and could not get through to make my purchase so I just left. Couple of the management stays outside smoking for long periods at a time. Merchandise is on carts throughout the store making it hard to shop and to just get around. I could see the potentially gross profit of the store declining on these kinds of conditions. I was a manager for 12 years in retail and never once had a customer suffer for these horrible conditions. I guess I will either go out of my way to shop another dollar general or just stop completely.

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9:50 pm EDT

Dollar General new store in stockbridge, ga east atlanta road

Our area was thrilled when the Stockbridge store opened on E. Atlanta Road. It is the only store close to quite a few neighborhoods and is very convenient.

Since the opening, the store has gone completely downhill. My husband and I are no longer going to use that store and we were spending an average of $100 plus a week there. The store is apparently poorly managed. We have gotten bad milk, broken eggs, food that has already expired and this store does not carry near the amount of food that the other area Dollar General's do. The isles are large but constantly filled with stock that has not been put out and this is during the busiest times. You cannot get thru the isles with a buggy and stock carts. There are items on clearance with no new clearance price. The prices have changed at the register (higher) but have not been changed on the isle or product. Surprise price!
Items are being placed on the wrong shelves leading to misleading prices. Either put items in the right place or change the tags.

The outside garbage is just always overflowing.

Clearly there needs to be something done with this store before it goes under. New Management and until that time the Regional Manager needs to oversee this store.

It has the potential to be a great store but you are losing customers at this location.

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8:41 pm EDT

Dollar General the entire store on west 5th in waterloo, iowa

The store looks as if it is closing. The shelves have not been stocked in weeks. They won't check in back for sale items that are not stocked. They constantly say the truck was late or they didn't get to it. Something needs to be done about this. Your losing business. I was in the store when I arrived the employees where outside in front having a cigarette break. When you ask then for help, they say what you see is what we have. I walked into the back room to see for myself. And there is boxes on end that have not been put out on the shelf. The overstock doesn't get put out. These people are getting paid to stand around and talk and smoke cigarettes.

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WiscogirI87
, US
Sep 11, 2018 10:40 pm EDT

To you customers that keep complaining. You better not do it at my store. I had an issue with a customer. I the LP that they were stealing. I had to place batteries in their bag myself to make them look guilty. The best part of all of this was I got a gift card for catching the thief.

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Wiscogirl87
, US
Sep 11, 2018 9:37 pm EDT

Omg most of the stuff thats in our stock room is holiday. Unless you walked your [censored] up to those boxes and read you have no clue what they were. I live in Wisconsin. Our truck is always late. Our shelves are empty by Sunday. I mean when there isnt any grocery stores near and everyone shops at your store thats what happens. The way you customers act are the reason we cant keep employees. Take the silver spoons out your mouths and realize we dont control what gets sent to us

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9:49 am EDT

Dollar General pepsi & mt dew

My past purchases I've been getting a lot of Pepsi & mt dew that r flat I do buy a lot of drinks every week I just purchased the 4 for 10$ which is what I buy all the time, this location I have been getting them where the bottles feel loose when I open them they r flat very nasty. I don't notice them until I'm home stocking them in my refrigerator, so I'm having to pour them out, I don't have money to just waste so please help me out with this situation, Thanks! Michelle penny

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11:41 pm EDT

Dollar General store manager and district manager

I was a everyday customer until today... I found out they fired a employee that made a difference in a : dollar general: world in a small town. Due to jealously they let a hard working loyal employee go and the excuse was that she was eating chips before she paid for them and that is not the case.. Receipts for consuming the chips were provided, she had got the chips off the shelf opened the bag as she walked to the register then paid for them. Since june she has been bullied and her hours cut and demoted due to the store managers friend being hired, the friend of the store manager who took her position after she was demoted was not happy until she was fired, the demotion came off a false set up customer complaint! It is infuriating to me that they keep a sex offender employed and the new assistant manager and her friend a employee employed knowing the smoke pot before and after work everyday all day and the store manager is aware of this going on but again the store manager is friends with who and why this employee was fired! The employee that was fired has gone out of her way for her customers and continued the fight for her position and customers until they finally got what they wanted and that was her out of that location. Her surveys were always 100 satisfaction with customers but for the company and druggies and sex offenders and thieves and liars that was not good enough... I will be taken this situation to my lawyer and see what rights she has

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Chris1977
, US
Aug 15, 2018 6:54 pm EDT

One of my good friends got fired because of an incident with a customer that wasn't his fault. He just told the customer that he didn't want to be disrespected like that and the customer called corp and told a bunch of lies and they believed the customer and my friend got fired. He was the best employee the store had.

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DG knows how to show love
, US
Aug 15, 2018 4:46 pm EDT

My wife got fired from dollar general because a employee was stealing money. Over $3000 in 3 months but my wife couldn't double check the paperwork correctly because they never put her on the list to get bankstatements. So she had no clue it was that bad. But they fired a good hard working employee that put in over 70 hours a week for them without batting a eye. And fired my wife and not the person stealing the money.

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7:58 pm EDT

Dollar General charged more than shelf price

8/13/2018 -18:06:[protected]
I shop this store every week, because I work an hour away from my home and its on the way. But NO MORE!. The price on the shelf means nothing. I'm always over charged at the register. Lays potatoe chips on sale 2/$5 according to the tag on the shelf, yet I was charged $3.50 ea, Nutter Butter Cookies $3.65 on shelf tag, but I was charged $4. This happens EVERY WEEK!. I'm done.

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Omeomya
, CA
Aug 14, 2018 11:13 am EDT

Did you speak up when you noticed the price difference?

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8:25 am EDT

Dollar General confrontational management/backpack policy

Incident occurred at the Stow, Ohio Dollar General on 8/11 around 3 pm. I entered the Store, and was asked to remove my backpack. I refused, stating it was not a backpack it was my purse, and im not stealing anything. I had a couple hundred dollars of cash in my purse so I was not going remove it. I grabbed some sliced cheese and I asked the cashier wear the hand sanitizer was. She pointed in the direction were the person who asked me to remove my purse which she was referring to as backpack. I started in that direction to get hand sanitizer were I was confronted by the store manager Katie. She again said something about the purse/backpack. I told her I didn't need her [censored] today, I just wanted some hand sanitizer. As soon as I said [censored] Katie became really confrontational stating that i was not going to cuss at her. She was so close to my personal space that her breast brushed against me. Instead deesclating the situation Katie escalated it. She is not a good example as a manager and her behavior was very aggressive. My reaction to Katie's behavior was not appropriate however her actions need to be reviewed by her management. Below is the picture of the purse in question next to my son's backpack. Also I purchased the purse from a different dollar general location about a year ago, it was in the purse section. Below is the purse/backpack in question.

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11:06 pm EDT

Dollar General employee lacey rainwater

A couple weeks ago i reported her and she has continued to harass my boyfriend and tell him that she's gonna fight me if i came In there. I've kept my distance. As of my last complaint nothing has happened. She is being very unprofessional in the workplace and clearly needs to be removed from the register or the store. She works at the Dollar General on 18th st in Lafayette Indian.
Thanks you

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Bayleigh13
, US
Aug 15, 2018 10:57 am EDT

One of the employee at the dollar general in Belleville IL on centerville ave is completely rude. You get dirty looks and back talk when walking in. She threatened to fight me if I come back. Now every time I go in she harasses me on social media. Her name tag is Alexis. I’ve also witnessed her in a black car and it looked like she was snorting something. Don’t go here or you could be next. She also claims her aunt owns the store so there is nothing we can do about her.

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Chris1977
, US
Aug 13, 2018 12:16 am EDT

How would you feel if you worked at a place and Lacey reported you for a reason. Don't think you'd like it very much. Do to others as you would want them to do to you.

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4:24 pm EDT

Dollar General assistant manager jetta woodward

As we were waiting to be checked out at the dollar general in Waterloo Indiana there were 3 employees standing around talking. After a couple of minutes the Assistant Mgr came to ring us up. My husband was messing with her saying "it's about time " (We go to this store regularly and joke with all the employees) She in return said "Its not my job to ring you up. All I'm supposed to do is stock shelves because I'm an Assistant Manager" At this point we told her it's her job to cover if she doesn't have enough people. She said that was not her problem and to just get out of her store. If this continues to be a problem (because this is not the first time she has been rude) I will make sure I take my business else where.

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Update by Smithcrystal29
Aug 12, 2018 4:25 pm EDT

This was in Indiana not Illnois

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WiscogirI87
, US
Sep 11, 2018 10:41 pm EDT

To you customers that keep complaining. You better not do it at my store. I had an issue with a customer. I the LP that they were stealing. I had to place batteries in their bag myself to make them look guilty. The best part of all of this was I got a gift card for catching the thief.

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Wiscogirl87
, US
Sep 11, 2018 9:47 pm EDT

Yes you customers need to realize your snippy comments are not needed. As a lead employee and regular cashiers we are not aloud to stand at the register and just wait for you like its Walmart. We have a list and tons to do while still ringing you out. And some of us like me are working more than 40 hrs a week bc we live in a small town and no one applys. We have a button on our counter for customers to ring for assitance but Ive quickly learned you guys cant read or see bc you stand at the wrong register where the light is off and sign is up clearly saying closed. And when we get up to the counter you immediatly blame us for your stupidty.

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Chris1977
, US
Aug 12, 2018 8:29 pm EDT

Maybe if you hadn't "joked" with her, maybe she wouldn't had said anything back to you. JS.

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3:04 pm EDT
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Dollar General employees

I witnessed a employee threatened a customer today in front of her small child in the parking lot while the acting manager was standing right there. The only thing the manager said to the employee was that she should of done it off the clock because she could be fired. I don't care what the personal issue is between the employee and the customer this should of never happened!

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Chris1977
, US
Aug 12, 2018 8:32 pm EDT

Customer probably started it.

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2:11 pm EDT

Dollar General service

The Dollar General in Providence Kentucky has an employee that is always curse with me. Stacy acts like it is a strain to be nice. Both my wife and myself are treated poorly. I plan on doing my shopping when possible at another location. Do you do back ground checks?
I know my wife was doing resets. For a company that does subcontract work. Since then she has been curse with us both. My wife was told she needed to hurry by Stacy. At the time we did not realalize she had Parkinson Disease. She has since quit doing resets as a subcontractor. She uses a cane and she is 55 years old.

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Chris1977
, US
Aug 12, 2018 8:36 pm EDT

Don't be so judmental of others. You never know the story of the other person.

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12:21 pm EDT

Dollar General manager service

The new manager in the Vidalia dollar General is way to hard on there employees. I understand she just got to the store and is a young girl maybe she is trying way to hard to prove herself. The workers are way over worked and under paid. You can't find anything in the store. And there is only one person there that will actually come and help and show you where things are katelyn is very nice and always has a smile. The new manager needs to realize yelling and screaming is not going to get her anywhere.

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Chris1977
, US
Aug 12, 2018 1:23 pm EDT

New managers tend to be that way until they used to things. After about a month she'll be more friendlier.

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10:11 am EDT

Dollar General sevice

I was over charged on diapers that were two for $16 dollars, the manager there refunded the money to back onto my card but I have yet to receive my money. The customer service was terrible. Extremely ghetto and not polite at all. Not to mention the roaches that were in the store but that's an entire different complaint. The first cashier was very rude and unhelpful just like her manager. I honestly don't know why this store is open still.

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Chris1977
, US
Aug 12, 2018 1:27 pm EDT

It usually takes about a week before a credit is returned onto a card. Check with your bank in a few days for a statement.

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7:42 am EDT
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Dollar General returns

I believe that Dollar general should check returned items more carefully. I don't think it's right or fair to others if you go in and buy an item, then return in a few days with the OLD item in the package and get a refund. I have witnesses several "new"pools and " new" fans being brought back. But they are not new. They are used or broken. But the customer gets a complete refund on a used dirty broken item. I also believe that all returns be checked by a manager only, and they should t inspected before a refund is given.

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Chris1977
, US
Aug 12, 2018 1:32 pm EDT

I couldn't agree more but if they deny the return they could lose future business. Danged if they don't, danged if they do.

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5:57 am EDT

Dollar General service of an employee

One of your employee at the store on Ingalls ave is a known drug user, alcoholic and thief. Was wondering if you do any drug testing on them before hiring . There name is Cathy Coleman. I have notice you have had problems with her before notice you have a problems with her before. I have noticed her letting people steal out the store an dont report it. She has a drug problem.

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Update by Julian Fairly
Aug 12, 2018 6:10 am EDT

I was in your store the other week an recognize one of your employees hey Miss Cathy Coleman. I notice she saw someone stealing an didn't report them. I also know for a fact that she's a alcoholic and drug user. So i was wondering do you run a background check or drug test your employees. Check to see if her manger has any problems with her. At her last job her and her boss had problems

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WiscogirI87
, US
Sep 11, 2018 10:43 pm EDT

To you customers that keep complaining. You better not do it at my store. I had an issue with a customer. I the LP that they were stealing. I had to place batteries in their bag myself to make them look guilty. The best part of all of this was I got a gift card for catching the thief.

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Wiscogirl87
, US
Sep 11, 2018 9:59 pm EDT

Lol its Pascagoula what do you expect anything from Gautier then East is trash. Poor Ocean Springs stuck in the middle. Then west ghetto [censored] Biloxi and Gulfport. Besides if she gets fired she will probably just start at Walmart.

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Chris1977
, US
Aug 12, 2018 1:36 pm EDT

Employees are drug tested when they move to management. Very seldom are they tested as cashiers.

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5:54 am EDT

Dollar General gain

I have tried to use my $3 off the 26 count or higher Gain Flings I went to 3 different stores they have not worked and I used it on the 42 count. It's not working with the digital. Can you explain to me why it's not working one of the cashiers at one of the stores I tried tell me to log out and log back into my account at the register that did not work

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10:25 pm EDT

Dollar General falling accident

I went to the store on August the eighth and fell where a wet floor sign was. I cut my knee and hurt my butt which was soaked with water. When i mentioned it up front after not receiving any help, I was made to feel like a criminal. They said they took a picture and there was no puddle. My butt was soaked. I stood there with a messed up knee for 15 minutes. Then they had me fill out a report. She stated there were two cameras there and they would review the tapes. I was treated very rudely like I was doing it on purpose and I hadn't ask for anything or said anything except about falling. Is this how your business trains managers to treat customers?

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5:30 pm EDT
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Dollar General employee, I think a manager female with dark hair.

I went in to buy some sugar packets for my coffee and this lady says all bags must be at the counter, which is fine but all I had in it was my tobacco and tubes. I make my cigarettes and collect cans to recycle I find on the way to and from. I even showed her what was in it. It was a cloth Aldi grocery store bag. I went to Kroger instead to get my sugar packets after telling her "NOT EVERYONE is a shoplifter " and walked to Kroger's instead.
I always loved DG, but not this store anymore.
Years ago in the 43214 zip code, I worked at the one in Graceland Shopping Center off of N. High St. before a Target store got built there. Now DG got moved to High St. and Morse Rd. behind TJs restaurant. The last 4 is 1782. Holiday Seasonal until Christmas was over. I lived at 22 w. Cooke Rd. #G, 43214.
Staci Wade

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Update by slw94c
Aug 11, 2018 5:54 pm EDT

Kroger receipt for sugar pkts...

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9:59 am EDT

Dollar General rude and abusive behavior witnessed being done a customer

Yesterday I witnessed the worst abusive/rude behavior to a customer at a Dollar General located on 60 Johnson Road London, KY 40741. Young lady entered the store and within 5 minutes a cashier whom was stocking literally accused her of shop lifting. I was in the same isle as the young lady and I never witnessed any shoplifting. We both where in the $1.00 isle and young lady was on her cell phone talking when this cashier literally pushed me aside, stood directly in her face demanding she get off the phone. The young lady did as she asked and proceeded to ask what was the issue. This cashier yelled out for the entire store to hear "you are a shoplifter" and demanded that she hand over her handbag. The young lady looked confused and politely asked what exactly did she shoplift, the cashier conveniently picked up an empty package from the dollar isle shelf. The young lady offered to let the cashier look in her handbag but this cashier demanded she hand over her handbag directly to her. Cashier started screaming "call the cops, we got a shoplifter". She threaten this young lady until she finally handed over handbag. The cashier went completely through her handbag...she got more verbally abuse when she didn't find anything. She proceeded to search this young ladies pockets...she was furious when she found nothing. So she continued to harass and verbally abuse this young lady whom she would not allow to purchase her items and was told she was to never return to the store. Never in my years of shopping at any retail store have I witnessed such verbal abuse as well as almost damaging the expensive handbag the young lady was carrying. I videoed the entire event, I left the store and informed this young lady I had video if she seeks legal action. This cashier must have not read the memo you cannot approach anyone whom you are suspicious of shoplifting until they are leaving the store with the item in hand, which shows intent of shoplifting. I will never shop this store again, the abuse/agressive behavior from this cashier was alarming. I will testify upon the behalf of this customer along with other whom where shopping there as well. I honestly think she targeted this young lady for a distraction, I did catch on video a suspicious male walking out of the store with items. Once the male left the store the cashier stopped her abusive behavior but as the young lady left out of the door she was screaming "there goes a shoplifter". So from my view this cashier appeared to let this male shoplift. I'm not sure if the young lady filed a complaint but it was so abusive I decided to do so myself. Dollar General you really need to screen your applicants for mental illness. I was advised to not release video until this young lady seeks legal action.

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CaringNurse2
, US
Aug 12, 2018 5:10 pm EDT

Regardless, there isn't any excuse to be rude to customers. These customers are what keep the stores open and provide jobs and pay these rude employees. Dollar General seriously needs to train these employees in customer service. I'm a Registered Nurse and how would they feel if they came into the ER and I started yelling and accusing them of being a drug seeker. Regardless the profession I personally strive to treat others as I would want to be treated. If you hate your profession find a new one. There are other ways of handling situations and doing this in front of customers or other employees is the correct way but you have to take in consideration as to what type of ppl whom work there. I can't tell you how many times I've seen employees let family walk out of the store with a buggy of items, after witnessing this I asked why they didn't stop them and I was told it's store policy not to confront or follow anyone whom shoplift. So to the young lady whom was approached by a cashier, illegally searching her and continued to berate her after finding no merchandise in the handbag or her person I would definitely seek legal action. Thank goodness another customer videod the incident rather than stand around as on looker. Dollar General in KY just what are your policies on employees reprimands if your harassing employee doesn't find any stolen merchandise after an illegal search?

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Tracey Palmetto
, US
Aug 11, 2018 5:47 pm EDT

I experienced a similar experience last Saturday at the Dollar General in Indianapolis at the store located on 2131 Central avenue. The manager Jeff was berating a woman and yelling at her in front of about 7 customers. The woman had her receipt and the manager was upset because she was returning a non working product, apparently for the second time. The manager yelled that he would not do anymore returns, even if she had a receipt.. And that is Not the store policy. The woman stood her ground about a possible return and with a God like complex - the manager as though he was doing her a favor said he would do 1 more return. Shaking my head... The crap you have to deal with as a paying customer. I decided after that display, I would go to Walmart or any other store that did not treat its customers so disrespectfully.

Honestly, I was horrified at the manner of the manager aggressiveness and less customer courtesy for all of us in the store at that time. Absolutely disgusting and totally not managerial.

Dollar General Customer Reviews Overview

Dollar General is a retail chain offering a variety of everyday items at affordable prices. Their product range includes household essentials, groceries, snacks, health and beauty products, cleaning supplies, and seasonal items. They also provide a selection of apparel and accessories. With a focus on convenience, many stores are located in rural and suburban areas. Dollar General aims to serve customers with simplified shopping experiences, often featuring store brands alongside national brands. Services such as digital coupons and a mobile app are available to enhance savings and convenience for shoppers.

Dollar General In-depth Review

Overview: Dollar General is a well-established retail company that operates in the discount variety store industry. With a history dating back to 1939, Dollar General has grown to become one of the largest discount retailers in the United States. The company's business model focuses on offering a wide range of products at affordable prices, catering to budget-conscious shoppers across the country.

Product Range: Dollar General impresses with its extensive product range, encompassing various categories such as groceries, household items, health and beauty, and more. The quality of the products offered is generally satisfactory, considering the company's focus on affordability. While Dollar General may not carry as many high-end or specialty items as some other retailers, it excels in providing everyday essentials at competitive prices.

Pricing: Dollar General's pricing strategy is a major draw for customers seeking value for their money. The company consistently offers competitive prices, often undercutting other similar retailers. Comparisons with competitors reveal that Dollar General's prices are indeed a good value, making it an attractive option for budget-conscious shoppers.

Store Experience: The overall shopping experience at Dollar General's physical stores is generally positive. The store layout is well-organized, making it easy for customers to navigate and find what they need. Cleanliness is maintained at a satisfactory level, ensuring a pleasant shopping environment. Customer service and staff helpfulness vary from store to store, but overall, the staff is friendly and willing to assist customers.

Online Shopping: Dollar General's website provides a user-friendly experience for online shoppers. The website design is clean and intuitive, allowing for easy navigation. The product search functionality is efficient, enabling customers to find specific items quickly. The online ordering process is smooth, and customers have various shipping options to choose from. Customer support is readily available, ensuring a satisfactory online shopping experience.

Customer Satisfaction: Customer reviews and ratings indicate a generally positive level of satisfaction with Dollar General. While there may be occasional complaints or issues raised by customers, the company appears to be responsive to feedback and actively addresses customer concerns. Continuous improvement efforts are evident, reflecting Dollar General's commitment to enhancing customer satisfaction.

Community Engagement: Dollar General demonstrates a commendable level of involvement in local communities and charitable initiatives. The company actively supports causes and gives back to the communities it serves. This commitment to community engagement contributes to Dollar General's reputation as a responsible corporate citizen.

Sustainability: While Dollar General's commitment to sustainability and environmental responsibility may not be as prominent as some other companies, it does implement certain eco-friendly practices. Efforts to reduce waste and promote recycling are evident, although further initiatives to support renewable energy could be explored to enhance the company's sustainability efforts.

Competitor Comparison: When compared to other major competitors in the industry, Dollar General stands out for its affordability and wide product range. The company's ability to offer competitive prices and cater to the needs of budget-conscious shoppers sets it apart. However, in terms of carrying high-end or specialty items, Dollar General may fall short compared to some competitors.

Overall Recommendation: Based on the assessment of various aspects of Dollar General's business, it is recommended for potential customers who prioritize affordability and a wide range of everyday essentials. Dollar General excels in providing value for money, with competitive prices and a satisfactory shopping experience. While there may be areas for improvement, such as enhancing sustainability efforts and consistency in customer service, Dollar General remains a reliable option for budget-conscious shoppers.

Final Thoughts: Dollar General's success as a discount variety store is evident through its extensive product range, competitive pricing, and commitment to customer satisfaction. The company's involvement in local communities and efforts towards sustainability further contribute to its positive reputation. While there is room for improvement in certain areas, Dollar General continues to serve as a reliable and affordable option for customers seeking everyday essentials.

How to file a complaint about Dollar General?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website. Click on this button to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.

4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.

7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information presented is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Following the submission of your complaint, make sure to check back regularly for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Dollar General or other users.

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Contact Dollar General customer service

Phone numbers

+1 (877) 944-3477 +1 (615) 855-5775 More phone numbers

Website

www.dollargeneral.com

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Use this comments board to leave complaints and reviews about Dollar General. Discuss the issues you have had with Dollar General and work with their customer service team to find a resolution.