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Dollar General

Dollar General review: Payment not received/unauthorized charge

M
Author of the review
2:02 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

DOLLAR GENERAL STORE#13226

BAKERSFIELD CA [protected]

Date 2024-01-07/Time 21:46:20

Hello. I'm trying to file a complaint about a purchase I made with my EBT card using cash transaction not food stamps. I bought a total of 7 Items that can be only purchased with cash being none of the 7 items could be purchased with food stamps cash only. A few days later I returned 5 items out of the 7 1.SNACK SAVER HEAT S [protected] 5.00 S

2.ES24F CANISTER LAR [protected] 5.00 S

3.ES24F CANISTER SMA [protected] 3.00 S

4.ES24F CANISTER MED [protected] 4.00 S

5.FW23 PEG CHALKBOAR [protected] 10.00 S

They returned the items saying it would be back on my card if not come back with the return receipt given I later returned back to the store 5 days later to inform them and they said did I check my food stamps I said it would have been back on the cash not food stamps being they where household items

Claimed loss: The total of $29.23 from government electronic cash benefits

Desired outcome: Please refund and I'd like a response as well as apology for the way they conduct business. Very rude and it's not professional

Confidential Information Hidden: This section contains confidential information visible to verified Dollar General representatives only. If you are affiliated with Dollar General, please claim your business to access these details.

Update by macknboyx
Jan 20, 2024 8:25 am UTC

Still nothing on my card

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