Menu
Write a review
File a complaint
Dollar General

Dollar General review: Horrible customer service

C
Author of the review
3:41 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

n March 1, 2024, I went at about 5pm to the Dollar General Store located at 1160 State Rt 5P O Box 151 Elbridge NY 13060. Boy, how Dollar General has fallen. Two clerks working at the store. The first clerk at the checkout was high as a kite. He was wearing three hoodies. Could barely see his face. He was checking out customers at the rate of 1 item every 45 seconds. Very slow. What was up with the hoodies? I know it is hard to find employees but really. The clerk had a very long line because he was so slow. As he was ringing, another employee who I thought was the manager slowly walked by, ignoring the customers and went outside to the front of the store and sat in chairs that were for sale and began to play with his phone. You had to see this guy. Pony tail and nothing on him identified him as an employee. Dressed like a slob. Very sad. I left my items in the store and walked out. Will find another store to shop at. I dare Dollar General to pull the security tape and view this two clowns. Mr. Hoodie, stop smoking the marijuana while you are at work.

Desired outcome: PLEASE PULL SECURITY TAPES

Confidential Information Hidden: This section contains confidential information visible to verified Dollar General representatives only. If you are affiliated with Dollar General, please claim your business to access these details.

0 comments
Add a comment

More Dollar General reviews & complaints

Dollar General - Dress code 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - store hours 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - tired manager 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - downsizing product / same price 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Dollar General reviews and complaints
  1. Dollar General Contacts

  2. Dollar General phone numbers
    Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number
    Media Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number
    100%
    Confidence score
    Paid Advertising Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number
    Human Resources Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number
    Customer Service Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number
    100%
    Confidence score
    Human Resources Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number
    Bulk gift card sales
    Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number
    Returned check inquiries (Certegy)
    More phone numbers
  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 09, 2026
  7. View all Dollar General contacts
Dollar General Category
Dollar General is ranked 13 among 103 companies in the Retail Stores category