Chessler Books reviews & complaints 1
Keywords
authentic background information customer endorsements documentation emails fake merchandise photographs signaturesNewest Chessler Books reviews & complaints
Fake
In an effort get background information on merchandise that was claimed to be authentic, Chessler Books sent me scathing emails and used several insults instead of producing any documentation of the authenticity.
Signatures, grainy photographs and customer endorsements are easy to fake.
The complaint has been investigated and resolved to the customer’s satisfaction.
Recent comments about Chessler Books company
FakeYour Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with Chessler Books?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Chessler Books Customer Service. Initial Chessler Books complaints should be directed to their team directly. You can find contact details for Chessler Books above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about Chessler Books. Discuss the issues you have had with Chessler Books and work with their customer service team to find a resolution.
The above complaint is fanciful. This person bought a New Zealand $5 bill signed by Sir Edmund Hillary for resale from us, two years ago, and when his customer asked for proof of authenticity, he came back to us asking for a "Certificate of authenticity." Since we show photos of Sir Edmund signing items for us on our website, and have been selling items signed by him for twenty years, and have voluminously described how we met with Sir Edmund yearly and contributed thousands of dollars to his charitable foundation, we felt that producing a "COA" was redundant.
What is more, we come from the world of rare books where "COA's" are not used. It is more common in the world of plastic replicas of Dale Earnhardt's cars, a type of business we choose not to emulate. The authenticity was proven enough for the complainant to buy from us, but he is asking us to make his life easier to make money on our work and charitable acts, and this we chose not to do. We were never rude to him, and explained the reasons we do not offer "COA's" using the same language we used in this paragraph.
In the attached photo, Sir Edmund is signing ice axes for us in 2003. The photo is cropped, but in the lower left hand corner, you can see a human hand. That is my right hand.
Michael Chessler, Owner, Chessler Books, The world's leading seller of mountaineering books and collectibles. www.chesslerbooks.com