DirecTV review: billing

I was told 2 months ago because I had a service problem on your in. that the customer agent said he was so sorry for my inconvenience so he would keep my directv bill no higher then 125.00 for 12 months Well that seems not to be the truth. this month it was higher and oct. bill was higher also. why do big Co. say one thing and do another. We have been with you for over 25 years.
NOW WE CANNOT EVEN GET A VET DISCOUNT. told just having directv for over 25 years and DSL is not enough.
We are now on S.S. both of us. when you over charge then we do not eat. I know that does not matter to you but it does to us. ALL I KNOW I AM VERY MAD.ABOUT THE OVER CHARGING
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