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Digitel Bida PlanI can't play online games anymore

I subscribed to Digitel Bida Plan 777, the first month was fine because i can play online games even though the video loading in websites such as youtube, metacafe, etc was super slow. But now, on my second month i can't play online games anymore starting 8 am until 11 pm, i always get disconnected from the server. Playing online games was the first reason why i subscribed to a DSL plan. I tried calling Digitel Customer Service Hotline but they just keep telling me the same old story like giving me a reference number and that I should follow it up everyday, ok fine so i'm following it up everyday without taking into consideration my anger. But it's already 7 consecutive days that I cannot play online games anymore. Please do something, am I paying for nothing?

Responses

  • Da
    damndslconnection Apr 07, 2009

    yeah i have the same problem with my digitel dsl
    my connection is 512 and P999 a month and still every time I am log in into the online game just wait one minute and ill got dc.
    are we paying for nothing?
    i got only 1 computer in my home and so theres no reason why a 512kpbs is that so slow and always got disconnection other than others that the connection are being debided into 2 or more computers

    0 Votes
  • Ke
    kezuke Apr 18, 2009

    mga bro try nyo ireset ang modem nyo para makahanap ng magandang ip...aq kasi plan 999 naranasan ko din yan eh ung ngddc...pero nka2laro ako ng online games na local nd international...saka sa browsing try to download google chrome mlkas kasi kumain ng memory ang ff at ie eh

    0 Votes
  • Cr
    Crucial Apr 27, 2009

    We have the same problem every month i pay 1.5k and 1.5mbps then cant play online games kaya ako nag apply pra makalaro lng ng online games d2 sa house ko pero ang pangit ng digitel kaya papaputol ko na kahit sa youtube aabot ng 30 mins bago matapos mag buff and sa movie halos 2 hrs sobrang bagal anu ba problem bat ganun sa digitel nasisira lng sila sa ginagawa nila

    0 Votes
  • Li
    lihp May 06, 2009

    akala ko noong una may problema na ang LOPTOP ko im also using DSL provided by DIGITEL (Plan 999) first week is good, the next week is i got only 54kbps from what they said is 512 kbps and now i got almost 2kbps hindi ko na alam ang gagawin ko i tried to apply on PLDT pero sabi nila wala pa sila line dito sa lugar namin kaya tiis na lang ako kung kailan ako swertehin na magka-signal sana naman magising na ang mga taga DIGITEL "DI kayo TEL ng totoo"

    0 Votes
  • Ca
    carl May 07, 2009

    Yan Totoo yan... Pina disconnect ko na Digitel DSL ko kasi ang hina ng serbisyo... Niloloko lang nila ang mag clients nila... Pati mag techinician nila hindi marunong. Pag tumawag sa hotline plagi nalang pareho sinasabi, ginagawang tanga ang mga consumers... Kung hindi nyo sana kayang mag serve wag kayo mag advertise at mag bigay ng serbisyo... mamamatay sa Hi-blood mga customer ninyo hahahhaha... KAYA GOOD BYE DIGITEL...

    0 Votes
  • Tr
    trebliw Jun 24, 2009

    totoo yan amP... ayusin nmn sana nila service nila... nakaka asar nmn yan kaya pla di kontrata kau!!!
    mag iitay pa kau ng 1year!! 1 year n pang loloko...!!!
    kung ayaw nio mag karoon ng masamang complain..! edi auzin nio service nio...
    nakakaasae na kau... pare2 n lng sinasabi nio ayusin!!! kelan pag tapus n kontrata... T-I-Y
    pwe...

    0 Votes
  • Co
    Contra Jun 25, 2009

    Hehehe... Bida pala ah, , , Baka Contra Bida ang DSL nyo hehe. Sa tingin ko ok naman facilities nila kaso lang mga mga technician na nag mmaintain ang hindi marunong, napapansin ko lang... Kasi wala ng ibang magawa reset ng pareset lang ng modem ang plaging gawa hahahah katawa. Wala na ba kayong ibang alam ng pag ayos ng network kung reset reset lang ng modem, bulok naman na modem yan:) Kahit pa sabihin nila na dynamic IP yan, kunga maganda pakaroute nila di na kelangan pa reset reset pa ng modem. O kaya palitan nalang ng mas magandang modem, parang nag ooverheat eh.. parang mga ulo ng mga customer nyo. Overheat na sa pagkunsume hahaha... CONTA BIDA DSL nga kayo... Pag naayos nyo serbisyo nyo babawiin ko sinabi ko hahahhaha...

    0 Votes
  • Tr
    trebliw2 Jul 04, 2009

    indi n kau n kakatuwa!!! ma iinis n ako psalamat kau at may kontrata kau!!!
    pag nwala ng kontrata papalitan ko n kau!! pota ala kwenta konection nio!!! pwe!!!
    kakabwisit

    0 Votes
  • Di
    digidisgusted Jul 05, 2009

    Attention Digitel Management: NTC is Watching You!! I am one of those NTC staff hearing customers complaint.
    One of those complaint came from an Internet shop owner subscribe to Plan 2200 for 2 Mbps service however
    the signal they are getting is only 1 mbps and more complaints are like this mostly from Internet shop owners.
    Just a warning to Digitel, that we might revoke their license their operate if they did not improve their
    services natonnwide.

    0 Votes
  • Et
    ethan1 Jul 28, 2009

    i subscribe for bida 1800 dapat 1mb or more ang makukuha kong speed pero mga 0.30mbs lang ang nakuha ko, , , tapos nung nawalan ako ng conection 3 buwan pa nila ulet bago binalik pangit ang service ng digitel

    0 Votes
  • Ko
    kontrabida May 03, 2010

    grabe tong digitel. 2 years contract ang usapan ginawa nilang 2 and a half years. ayus din pala eto ayaw namamen sa inyo. walang privacy, mabagal connection tapos plan extension! hanep.

    0 Votes

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