Days Inn review: misrepresentation of facility

I booked a room on booking.com. I confirmed with the facility via email. Upon arriving I was greeted with potholes in the driveway and the parking lot, an old repainted building, people loitering in along the building, old drapes, discolored windows and even larger potholes.
I cancelled the reservation and a pop-up said that I may still be charged for the room, but let the facility know why I cancelled and they may give me partial or all of the payment back. I let them know that the photos on the website were misleading. I awoke to a full charge for the room. I am sure minting this complaint because I would like a full refund. I have enclosed photos from the website and the facility.

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